What is Pollo Pollo's health inspection score?

Pollo Pollo has a SafeDine safety score of 28 out of 100 (Grade C). This score is calculated from official government health inspection data, factoring in violation severity, recency, and trends.

When was Pollo Pollo last inspected?

Pollo Pollo was last inspected on February 27, 2024. SafeDine tracks official health department inspections and updates scores automatically.

How many health violations does Pollo Pollo have?

Pollo Pollo has 122 total violations across 5 inspections on record. Violations are categorized by severity: high priority, intermediate, and basic.

Is Pollo Pollo safe to eat at?

Pollo Pollo has a safety score of 28/100, which suggests room for improvement. Review the detailed inspection history on SafeDine for more information.

What type of cuisine does Pollo Pollo serve?

Pollo Pollo serves American cuisine. Visit their SafeDine page for safety scores, inspection history, and more details.

Official Health Record

Pollo Pollo

Name: Pollo Pollo
Address: 1624 S BUCKNER BLVD, Dallas, 75217
Rating: 28

1624 S BUCKNER BLVD, Dallas

Data may be outdated — inspected 2/27/2024

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0Poor

American•Pleasant Grove

Ranked #328 of 371 in Pleasant GroveBetter than 17% of american restaurants

Stable

10 inspections

Last: Feb 27, 2024

low confidence

Directions Order

Inspections

Clean Rate

12.2

Avg Violations

26 months ago

Last Inspected

Top Concerns

Most common issues from recent inspections

Handwashing

Employees not properly washing hands — contamination risk

Temperature control

Food not kept at safe temperatures — risk of bacterial growth

Plumbing issues

Plumbing or waste disposal problems

Employee hygiene

Personal hygiene practices not followed

Pest issues

Evidence of pests found during inspection

Score Analysis

How the SafeDine score is calculated

Live Data Feed

Starting Score

100

Total Deductions

-72

Final Score

Impact Breakdown

High Priority

-0 pts

Direct health hazards • 10 pts each

Intermediate

-10 pts

Potential hazards • 5 pts each

Basic

-22 pts

Best practices • 2 pts each

Freshness Penalty

-25 pts

Score reduced due to stale inspection data

Inspection Timeline

-2 pts

Latest

100% weight

2nd

60% weight

3rd

30% weight

How scoring works: Every restaurant starts at 100 points. Points are deducted for violations found during inspections.

Recent inspections are weighted more heavily. High priority violations (direct health hazards) have the greatest impact.

Location

1624 S BUCKNER BLVD, Dallas, TX 75217

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Violation Timeline

Jan 2020

1 inspections

1 intermediate

7 basic

Jan

Jun 2020

1 inspections

2 intermediate

11 basic

Dec 2020

1 inspections

2 intermediate

10 basic

Dec

Jun 2021

1 inspections

2 intermediate

10 basic

Dec 2021

1 inspections

2 intermediate

10 basic

Dec

Jun 2022

1 inspections

3 intermediate

12 basic

Jul 2022

1 inspections

1 intermediate

13 basic

Jul

Feb 2023

1 inspections

2 intermediate

7 basic

Aug 2023

1 inspections

2 intermediate

12 basic

Aug

Feb 2024

1 inspections

2 intermediate

11 basic

Inspection History

10 records on file

9 Routine1 Follow-up

Feb 24

Routine InspectionLatestScore: 80

2 Med11 Basic

13 total

68/100inspection score

−32 pts

Intermediate (2)

−10 pts

DAL-4*18 Toxic items stored above food/utensils−5
chemical spray bottles stored above clean utensils
DAL-10*14 When to wash hands before donning new gloves−5
wash hands before donning new gloves

Basic (11)

−22 pts

DAL-1*34 Outer openings:closing holes, gaps−2
repair gap at entrance and back doors
DAL-2*31 Handwashing lavatory - used for other purpose−2
obserevd utensils in hand sink
DAL-3*30 Does Establishment have a current valid permit posted?−2
operating without valid health permit-in the process to change ownership
DAL-5*28 Date marking > 24 hrs,on site,temp 41F−2
clearly date mark TCS food for 7 days only
DAL-6*37 Storing the food at least 15 cm (6 inches) above the floor−2
observed food sit on floor store food 6 inches off the floor
DAL-7*47 Conditions of Permit-in use of food equipment−2
provide sign about inspection report
DAL-8*43 Light bulbs, light shields provided−2
light bulbs on vent a hood
DAL-9*35 Eating food, chewing gum, drinking beverages, or using tobacco−2
store personal drinks away from prep area
DAL-11*39 Utensils, single serve items 6 inches off - floor−2
store utensils 6 inches off the floor
DAL-12*45 Premises shall be maintained in good repair−2
repair cove base and broken floor tiles
DAL-13*36 Cloths in-use for wiping food spills used for no other purpose−2
observed wet wiping cloths stored under cutting boards

Base deductions−32 pts

Aug 23

Routine InspectionScore: 80

2 Med12 Basic

14 total

66/100inspection score

−34 pts

Intermediate (2)

−10 pts

DAL-1*18 Toxic items stored above food/utensils−5
remove spray bottle hanging at rack dishes oven cleaner
DAL-3*14 When to wash hands before donning new gloves−5
need to properly wash hands before put gloves on

Basic (12)

−24 pts

DAL-2*45 Premises shall be maintained in good repair−2
repair floor, walls
DAL-4*37 Storing the food at least 15 cm (6 inches) above the floor−2
food on floor surface
DAL-5*46 Enclosed toilet room w/self closing doors−2
restroom door
DAL-6*43 Light bulbs, light shields provided−2
provide lighting in grease hood
DAL-7*32 Damaged Equipment−2
cooler doors, handler need to be repaired
DAL-8*34 Outer openings:closing holes, gaps−2
back door gap needs to be closed
DAL-9*31 Handwashing lavatory - used for other purpose−2
plate needs to be removed from hand sink
DAL-10*39 Utensils, single serve items 6 inches off - floor−2
to go boxes on floor
DAL-11*42 Floors/walls/ceiling/nonfood dirty−2
clean walls, floor, ceiling tiles
DAL-12*35 Eating food, chewing gum, drinking beverages, or using tobacco−2
water personal bottles needs to be clear away
DAL-13*41 Food storage containers, identified with common name of food.−2
need labeling on food storage containers
DAL-14*47 Conditions of Permit-in use of food equipment−2
inspection report

Base deductions−34 pts

Feb 23

Routine InspectionScore: 85

2 Med7 Basic

9 total

76/100inspection score

−24 pts

Intermediate (2)

−10 pts

DAL-4*19 Water & Plumbing in good repair- per code−5
pipe under hand sink
DAL-8*14 When to wash hands before donning new gloves−5
wash hands before donning new gloves

Basic (7)

−14 pts

DAL-1*31 Handwashing lavatory - used for other purpose−2
observed plates in hand sink
DAL-2* 21 RFSM notify 10 days & replacement in 45 days−2
new manager obtain rfsm from the City of Dallas
DAL-3*39 Cutting surfaces.−2
resurface cutting boards
DAL-5*42 Dirty nonfood contact surfaces−2
clean coolers, shelves, gaskets
DAL-6*45 Premises shall be maintained in good repair−2
repair floor tiles, walls
DAL-7*36 Cloths in-use for wiping food spills used for no other purpose−2
observed wet cloths under cutting boards
DAL-9*35 Jewelry Prohibition−2
jewelry not allowed

Base deductions−24 pts

Jul 22

Follow-up InspectionScore: 80

1 Med13 Basic

14 total

69/100inspection score

−31 pts

Intermediate (1)

−5 pts

DAL-8*15 Contact RTE Products w/ Bare Hands−5
observed employee touched rte food (tortilla, cheese) with bare hands

Basic (13)

−26 pts

DAL-1* 21 RFSM notify 10 days & replacement in 45 days−2
new manager (working on to obtain rfsm certificate)
DAL-2*28 Date marking > 24 hrs,on site,temp 41F−2
clearly date mark TCS food for 7 days only
DAL-3*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep−2
use utensils with handle to scoop food
DAL-4*32 Approved Food Contact Equip.−2
use approved food contact surfaces such as plastic or metal food containers, not shopping bags
DAL-5*43 Light bulbs, light shields provided−2
light bulb on vent a hood
DAL-6*38 Thawing. under running water criteria (70 degrees Fahrenheit) or below;−2
no room temperatures
DAL-7*35 Eating food, chewing gum, drinking beverages, or using tobacco−2
observed personal drink bottles on shelves and above prep tables
DAL-9*37 Storing the food at least 15 cm (6 inches) above the floor−2
observed food sit on floor
DAL-10*42 Dirty nonfood contact surfaces−2
clean coolers, freezer, shelves, gaskets
DAL-11*22 Accredited food handler certificate - 60 days−2
food handlers need food handler cards
DAL-12*47 Conditions of Permit-in use of food equipment−2
sign about inspection report
DAL-13*41 Food storage containers, identified with common name of food.−2
provide label for food storage containers
DAL-14*36 Cloths in-use for wiping between uses stored−2
store we wiping cloths in sanitizer bucket

Base deductions−31 pts

Jun 22

Routine InspectionScore: 70

3 Med12 Basic

15 total

61/100inspection score

−39 pts

Intermediate (3)

−15 pts

DAL-2*14 When to wash hands before donning new gloves−5
wash hands before donning new gloves
DAL-10*03 Food products not maintained at 135øF or above−5
food on hot holding table rice 98, salsa 131.6 degrees f
DAL-11*18 Use toxics according to additional condition−5
chlorine in sanitizer bucket more than 200 ppm

Basic (12)

−24 pts

DAL-1*37 Storing the food at least 15 cm (6 inches) above the floor−2
observed food sit on floor
DAL-3*47 Handwashing signage−2
provide hand washing sign
DAL-4*39 Equipment in good repair and proper adjustment.−2
repair cooler door, faucet on hand sink
DAL-5*38 Thawing. under running water criteria (70 degrees Fahrenheit) or below;−2
thawing method under cold running water
DAL-6*36 Cloths in-use for wiping food spills used for no other purpose−2
observed wet wiping cloth under cutting board
DAL-7*22 Accredited food handler certificate - 60 days−2
provide food handler cards
DAL-8*29 Mechanical holding unit, thermometer location−2
provide thermometer in coolers
DAL-9*28 Date marking > 24 hrs,on site,temp 41F−2
clearly date mark TCS food for 7 days only
DAL-12*21 RFSM - Not On Site−2
rfsm manager not on site-last warning
DAL-13*41 Food storage containers, identified with common name of food.−2
provide sign for food storage containers
DAL-14*30 Does Establishment have a current valid permit posted?−2
operating without valid health permit Last Warning-apply for new health permit
DAL-15*42 Dirty nonfood contact surfaces−2
clean gaskets, freezers, coolers, ice machine

Base deductions−39 pts

Dec 21

Routine InspectionScore: 80

2 Med10 Basic

12 total

70/100inspection score

−30 pts

Intermediate (2)

−10 pts

DAL-3*14 When to wash hands before donning new gloves−5
wash hands before donning new gloves
DAL-7*18 Toxic items stored above food/utensils−5
oven cleaner stored above food

Basic (10)

−20 pts

DAL-1*28 Date marking > 24 hrs,on site,temp 41F−2
clearly date mark TCS food for 7 days only
DAL-2*37 Storing the food at least 15 cm (6 inches) above the floor−2
store food 6 inches off the floor
DAL-4*36 Cloths in-use for wiping between uses stored−2
store wet cloths in sanitizer bucket
DAL-5*42 Dirty nonfood contact surfaces−2
clean coolers inside, freezer, gaskets, tables, shelves
DAL-6*47 Handwashing signage−2
provide hand washing sign
DAL-8*22 Accredited food handler certificate - 60 days−2
provide food handler cards
DAL-9*31 Handwashing lavatory - used for other purpose−2
observed utensils in hand sink
DAL-10*46 Covered waste receptacle for women's restroom−2
provide in restroom
DAL-11* 21 RFSM notify 10 days & replacement in 45 days−2
provide rfsm certificate from the City of Dallas within 45 days
DAL-12*34 Outer openings:closing holes, gaps−2
observed gap at back door

Base deductions−30 pts

Jun 21

Routine InspectionScore: 80

2 Med10 Basic

12 total

70/100inspection score

−30 pts

Intermediate (2)

−10 pts

DAL-6*09 Food protected cross contamination arrange each type food in equipment so cross is prevented−5
observed raw shrimp stored above rte food in cooler
DAL-12*14 Gloves single use−5
change gloves when you changed a task

Basic (10)

−20 pts

DAL-1*28 Date marking > 24 hrs,on site,temp 41F−2
clearly date mark TCS food for 7 days only
DAL-2*42 Dirty nonfood contact surfaces−2
clean coolers, gaskets
DAL-3*31 Handwashing lavatory - used for other purpose−2
observed utensils in hand sink
DAL-4*21 RFSM - Not On Site−2
no rfsm certificate
DAL-5*47 Conditions of Permit-in use of food equipment−2
provide
DAL-7*35 Eating food, chewing gum, drinking beverages, or using tobacco−2
personal drinks
DAL-8*36 Cloths in-use for wiping between uses stored−2
store wet cloth in sanitizer bucket
DAL-9*39 Store all equipment & utensil covered or inverted−2
to go boxes
DAL-10*37 Storing the food at least 15 cm (6 inches) above the floor−2
store food 6 inches off the floor
DAL-11*22 Accredited food handler certificate - 60 days−2
provide food handler cards

Base deductions−30 pts

Dec 20

Routine InspectionScore: 80

2 Med10 Basic

12 total

70/100inspection score

−30 pts

Intermediate (2)

−10 pts

DAL-4*14 When to wash hands before donning new gloves−5
wash hands before donning new gloves
DAL-10*09 Food protected cross contamination arrange each type food in equipment so cross is prevented−5
observed raw shrimp stored above rte food raw shelled eggs stored above rte food in cooler

Basic (10)

−20 pts

DAL-1*41 Food storage containers, identified with common name of food.−2
provide label for food storage containers
DAL-2*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep−2
use utensils with handle
DAL-3*31 Handwashing lavatory - used for other purpose−2
observed utensils in hand sink
DAL-5* 21 RFSM notify 10 days & replacement in 45 days−2
obtain rfsm certificate from the City of Dallas
DAL-6*42 Dirty nonfood contact surfaces−2
clean freezer, coolers
DAL-7*37 Storing the food at least 15 cm (6 inches) above the floor−2
food stored on floor
DAL-8*34 Outer openings:closing holes, gaps−2
repair gap at door
DAL-9*28 Date marking > 24 hrs,on site,temp 41F−2
clearly date mark TCS food for 7 days only
DAL-11*47 Conditions of Permit-in use of food equipment−2
provide
DAL-12*32 Equipment and Utensils Durability and Strength−2
use approved equipment for food storage not ice chest

Base deductions−30 pts

Jun 20

Routine InspectionScore: 80

2 Med11 Basic

13 total

68/100inspection score

−32 pts

Intermediate (2)

−10 pts

DAL-2*02 Cold Hold (41øF/45øF or below)−5
beef 56, chicken 66.7 degrees f
DAL-3*14 When to wash hands before donning new gloves−5
wash hands before donning new gloves

Basic (11)

−22 pts

DAL-6*34 Pest control-routine inspections for−2
roaches
DAL-7*42 Dirty nonfood contact surfaces−2
clean coolers, gaskets
DAL-8*41 Food storage containers, identified with common name of food.−2
provide label for food storage containers
DAL-9*35 Eating food, chewing gum, drinking beverages, or using tobacco−2
drinks
DAL-10*39 Store equipment & utensils - avoid contamination−2
provide barrier between hand sink and clean utensils
DAL-11*37 Storing the food at least 15 cm (6 inches) above the floor−2
store food 6 inches off floor
DAL-12*21 RFSM - Not On Site−2
DAL-13*46 Covered waste receptacle for women's restroom−2
provide
DAL-1*47 Handwashing signage−2
provide handwashing sign
DAL-4*31 Individual, disposable towels−2
DAL-5*22 Handlers-Certificate Not On Site−2
provide

Base deductions−32 pts

Jan 20

Routine InspectionScore: 87

1 Med7 Basic

8 total

81/100inspection score

−19 pts

Intermediate (1)

−5 pts

DAL-1*09 Raw ready to eat - Food protected from cross contamination by separating, storage, preparation,−5
RAW BACON SLICES STORED ABOVE LIMES

Basic (7)

−14 pts

DAL-2*24 Food Labeling- with common name of the food−2
PIES IN FRONT
DAL-3*28 Date marking > 24 hrs,on site,temp 41F−2
DAL-4*34 Controlling pests. Eliminating harborage conditions−2
OBSERVED FLIES
DAL-5*39 Store all equipment & utensil covered or inverted−2
DAL-6*41 Food storage containers, identified with common name of food.−2
DAL-7*47 Handwashing signage−2
DAL-8*21 RFSM - Not On Site−2

Base deductions−19 pts

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Community Safety Reports

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Data source: Dallas DEH · Official government inspection records

Grading System

85 – 100

Excellent

70 – 84

Good

Below 70

Fair

About SafeDine Scores

Scores are calculated using official government inspection data. High Priority violations (direct health hazards) have the greatest impact, followed by Intermediate and Basic violations. Community reviews can adjust the score by up to 5 points when 3+ reviews are submitted.

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