What is EL Pollo Regio's health inspection score?

EL Pollo Regio has a SafeDine safety score of 46 out of 100 (Grade C). This score is calculated from official government health inspection data, factoring in violation severity, recency, and trends.

When was EL Pollo Regio last inspected?

EL Pollo Regio was last inspected on February 2, 2024. SafeDine tracks official health department inspections and updates scores automatically.

How many health violations does EL Pollo Regio have?

EL Pollo Regio has 48 total violations across 4 inspections on record. Violations are categorized by severity: high priority, intermediate, and basic.

Is EL Pollo Regio safe to eat at?

EL Pollo Regio has a safety score of 46/100, which suggests room for improvement. Review the detailed inspection history on SafeDine for more information.

What type of cuisine does EL Pollo Regio serve?

EL Pollo Regio serves American cuisine. Visit their SafeDine page for safety scores, inspection history, and more details.

Official Health Record

EL Pollo Regio

Name: EL Pollo Regio
Address: 3130 W NORTHWEST HWY, Dallas, 75220
Rating: 46

3130 W NORTHWEST HWY, Dallas

Data may be outdated — inspected 2/2/2024

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0Poor

American•Northwest Dallas

Ranked #317 of 430 in Northwest DallasBetter than 17% of american restaurants

Declining

10 inspections

Last: Feb 2, 2024

low confidence

Directions Order

Inspections

Clean Rate

4.8

Avg Violations

27 months ago

Last Inspected

Top Concerns

Most common issues from recent inspections

Temperature control

Food not kept at safe temperatures — risk of bacterial growth

Handwashing

Employees not properly washing hands — contamination risk

Cross-contamination

Raw and cooked foods not properly separated

Sanitation

Equipment or surfaces not properly cleaned/sanitized

Other violation

Regulatory compliance issue

11x

Score Analysis

How the SafeDine score is calculated

Live Data Feed

Starting Score

100

Total Deductions

-54

Final Score

Impact Breakdown

High Priority

-0 pts

Direct health hazards • 10 pts each

Intermediate

-11 pts

Potential hazards • 5 pts each

Basic

-9 pts

Best practices • 2 pts each

Freshness Penalty

-25 pts

Score reduced due to stale inspection data

Inspection Timeline

-9 pts

Latest

100% weight

2nd

60% weight

3rd

30% weight

How scoring works: Every restaurant starts at 100 points. Points are deducted for violations found during inspections.

Recent inspections are weighted more heavily. High priority violations (direct health hazards) have the greatest impact.

Location

3130 W NORTHWEST HWY, Dallas, TX 75220

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Violation Timeline

Sep 2019

1 inspections

1 intermediate

5 basic

Sep

Feb 2020

1 inspections

1 intermediate

3 basic

Aug 2020

1 inspections

1 intermediate

Aug

Feb 2021

1 inspections

1 basic

Sep 2021

1 inspections

2 intermediate

7 basic

Sep

Feb 2022

1 inspections

1 intermediate

3 basic

Aug 2022

1 inspections

1 intermediate

4 basic

Aug

Jan 2023

1 inspections

1 intermediate

4 basic

Jun 2023

1 inspections

1 intermediate

5 basic

Jun

Feb 2024

1 inspections

3 intermediate

4 basic

Inspection History

10 records on file

10 Routine

Feb 24

Routine InspectionLatestScore: 85

3 Med4 Basic

7 total

77/100inspection score

−23 pts

Intermediate (3)

−15 pts

DAL-1*02 Cold Hold (41øF/45øF or below)−5
Observed beef @ 46.3 F, 48.6 F and flautas @ 43.7 F in RIC
DAL-2*10 Sanitization after Cleaning−5
DAL-3*14 When to wash hands before donning new gloves−5
and after touching face

Basic (4)

−8 pts

DAL-4*27 Cooling method, criteria - smaller portions−2
cool cut tomatoes in smaller portions
DAL-5*32 Damaged Equipment−2
Repair torn gaskets on RIC
DAL-6*37 Preventing contamination from other sources. Miscellaneous sources of Contamination−2
Observed towel used to hold onion during prep touching trashcan
DAL-7*45 Premises shall be maintained in good repair−2
Repair cracked floor in kitchen

Base deductions−23 pts

Jun 23

Routine InspectionScore: 90

1 Med5 Basic

6 total

85/100inspection score

−15 pts

Intermediate (1)

−5 pts

DAL-1*02 Cold Hold (41øF/45øF or below)−5
Observed pico de gallo @ 47.7 F

Basic (5)

−10 pts

DAL-2*29 Cold/hot hold unit thermometer easily viewable−2
provide thermometer in WIC
DAL-3*31 Individual, disposable towels−2
DAL-4*39 Equipment in good repair and proper adjustment.−2
observed ric not hold temps @ 41 F or lower. Repair RIC
DAL-5*42 Floors/walls/ceiling/nonfood dirty−2
clean dirty floors in kitchen (food debris)
DAL-6*43 Light bulbs, light shields provided−2
repair lights on both venthoods

Base deductions−15 pts

Jan 23

Routine InspectionScore: 92

1 Med4 Basic

5 total

87/100inspection score

−13 pts

Intermediate (1)

−5 pts

DAL-1*02 Cold Hold (41øF/45øF or below)−5
Observed cooked chicken in RIC under grill @ 59.8 F and chicken rolls @ 50.5 F, and beef @ 49.9 F

Basic (4)

−8 pts

DAL-2*21 RFSM - Not On Site−2
final notice
DAL-3*39 Equipment in good repair and proper adjustment.−2
Repair RIC under grill. observed not to properly hold temperatures
DAL-4*42 Dirty nonfood contact surfaces−2
Clean dirty venthood and dusty A/C vents in WIC
DAL-5*43 Light bulbs, light shields provided−2
Repair light under venthood

Base deductions−13 pts

Aug 22

Routine InspectionScore: 92

1 Med4 Basic

5 total

87/100inspection score

−13 pts

Intermediate (1)

−5 pts

DAL-1*18 Toxic items used according to law−5
Sanitizer concentration in 3-compartment sink greater than manufacturer's instructin. observed to be greater than 400 ppm Qt

Basic (4)

−8 pts

DAL-2*21 RFSM - Not On Site−2
DAL-3*43 Light bulbs, light shields provided−2
repair lightunder venthood
DAL-4*45 Premises shall be maintained in good repair−2
repair leak from ceiling (kitchen)
DAL-5*46 Covered waste receptacle for women's restroom−2

Base deductions−13 pts

Feb 22

Routine InspectionScore: 93

1 Med3 Basic

4 total

89/100inspection score

−11 pts

Intermediate (1)

−5 pts

DAL-1*18 Toxic items stored above food/utensils−5
Observed sanitizer bucket stored on a box of potatoes.

Basic (3)

−6 pts

DAL-2*34 Outer door: solid,selfclosing,tightfitting−2
Observed gaps at back door.
DAL-3*36 Dry wiping cloths and the chemical sanitizing solutions free of food debris and visible soil−2
Observed dirty sanitizer water under prep table.
DAL-4*21 RFSM - Not On Site−2
RFSM not registered with City of Dallas. Call 214-670-8083 for info.

Base deductions−11 pts

Sep 21

Routine InspectionScore: 83

2 Med7 Basic

9 total

76/100inspection score

−24 pts

Intermediate (2)

−10 pts

DAL-3*02 Machine vending--Cold Hold (41øF/45øF or below) criteria−5
Guacamole 46 ham slices 45 > maintain 41 or below COS- adjusted temperature lowered
DAL-9*07 Food safe, good condition, unadulterated, and honestly presented−5
Observed personal beverage stored inside ice machine contaminating consumable ice

Basic (7)

−14 pts

DAL-1*42 Floors/walls/ceiling/nonfood dirty−2
Dust accumulation observed on ceiling and vents over prep area
DAL-2*31 No soap at handsink−2
Provide soap for hand sink in back prep area
DAL-4*34 Pest Control−2
Provide monthly pest control service and maintain records on file at location to present upon inspection
DAL-5*27 Cooling, heating, and holding capacities. Equipment−2
Walk in cooler observed at 49 > service immediately to maintain product 41 f or below. follow up inspections to verify
DAL-6*30 Does Establishment have a current valid permit posted?−2
Post health permit in public view
DAL-7*21 RFSM - Not On Site−2
Register all food manager certificates with the city of dallas and post
DAL-8*43 Ventilation hood systems, adequacy−2
Ventilation system not sufficient for grills / burners. Fumes and smokes observed extending outside of vent hoof space / capacity

Base deductions−24 pts

Feb 21

Routine InspectionScore: 99

1 Basic

1 total

98/100inspection score

−2 pts

Basic (1)

−2 pts

DAL-1*45 Premises shall be maintained in good repair−2
Repair hot water at hand sink

Base deductions−2 pts

Aug 20

Routine InspectionScore: 97

1 Med

1 total

95/100inspection score

−5 pts

Intermediate (1)

−5 pts

DAL-1*10 Chlorine sanitizer concentration, minimum temp.−5
Observed sanitizer bucket 0 ppm

Base deductions−5 pts

Feb 20

Routine InspectionScore: 92

1 Med3 Basic

4 total

89/100inspection score

−11 pts

Intermediate (1)

−5 pts

DAL-1*10 Clean Sight and Touch−5
CLEAN INSIDE OF MICROWAVE

Basic (3)

−6 pts

DAL-2*21 RFSM - Not On Site−2
DAL-3*22 Handlers-Certificate Not On Site−2
DAL-4*47 Health permit posted−2

Base deductions−11 pts

Sep 19

Routine InspectionScore: 91

1 Med5 Basic

6 total

85/100inspection score

−15 pts

Intermediate (1)

−5 pts

DAL-1*18 Toxic items stored above food/utensils−5
Do not store sanitizer tablets over food.

Basic (5)

−10 pts

DAL-2*32 Food-contact surfaces. smooth, non-absorbent and easily cleanable−2
Do not use plastic shopping bag as food-contact surface.
DAL-3*37 Storing the food at least 15 cm (6 inches) above the floor−2
Observed onions on floor.
DAL-4*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep−2
Scoop inside seasoned salt must have handle.
DAL-5*42 Dirty nonfood contact surfaces−2
Observed dirty floor and food splatter on shelves and food containers.
DAL-6*46 Covered waste receptacle for women's restroom−2
Provide cover for trash in women's restroom.

Base deductions−15 pts

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Data source: Dallas DEH · Official government inspection records

Grading System

85 – 100

Excellent

70 – 84

Good

Below 70

Fair

About SafeDine Scores

Scores are calculated using official government inspection data. High Priority violations (direct health hazards) have the greatest impact, followed by Intermediate and Basic violations. Community reviews can adjust the score by up to 5 points when 3+ reviews are submitted.

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