What is Potbelly Sandwich Shop's health inspection score?

Potbelly Sandwich Shop has a SafeDine safety score of 83 out of 100 (Grade B). This score is calculated from official government health inspection data, factoring in violation severity, recency, and trends.

When was Potbelly Sandwich Shop last inspected?

Potbelly Sandwich Shop was last inspected on June 11, 2025. SafeDine tracks official health department inspections and updates scores automatically.

How many health violations does Potbelly Sandwich Shop have?

Potbelly Sandwich Shop has 8 total violations across 3 inspections on record. Violations are categorized by severity: high priority, intermediate, and basic.

Is Potbelly Sandwich Shop safe to eat at?

Potbelly Sandwich Shop has a good safety record with a score of 83/100. While there are some noted violations, overall compliance is solid.

What type of cuisine does Potbelly Sandwich Shop serve?

Potbelly Sandwich Shop serves Sandwich cuisine. Visit their SafeDine page for safety scores, inspection history, and more details.

Official Health Record

Potbelly Sandwich Shop

Name: Potbelly Sandwich Shop
Address: 222 W MERCHANDISE MART PLZ, Chicago, 60654
Rating: 83

222 W MERCHANDISE MART PLZ, Chicago

Last inspected 9mo ago

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0Good

Sandwich•River North

Ranked #191 of 547 in River NorthBetter than 100% of sandwich restaurants

Stable

3 inspections

Last: Jun 11, 2025

medium confidence

Directions Order

Inspections

33%

Clean Rate

2.7

Avg Violations

10 months ago

Last Inspected

Top Concerns

Most common issues from recent inspections

Temperature control

Food not kept at safe temperatures — risk of bacterial growth

Plumbing issues

Plumbing or waste disposal problems

Permit/documentation

Administrative or documentation issue

Other violation

Regulatory compliance issue

Facility condition

Building maintenance or structural issues

Score Analysis

How the SafeDine score is calculated

Live Data Feed

Starting Score

100

Total Deductions

-17

Final Score

Impact Breakdown

High Priority

-0 pts

Direct health hazards • 10 pts each

Intermediate

-1 pts

Potential hazards • 5 pts each

Basic

-7 pts

Best practices • 2 pts each

Freshness Penalty

-7 pts

Score reduced due to stale inspection data

Inspection Timeline

-3 pts

Latest

100% weight

2nd

60% weight

100

3rd

30% weight

How scoring works: Every restaurant starts at 100 points. Points are deducted for violations found during inspections.

Recent inspections are weighted more heavily. High priority violations (direct health hazards) have the greatest impact.

Location

222 W MERCHANDISE MART PLZ, Chicago, IL 60654

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Violation Timeline

Sep 2023

1 inspections

Sep

Jun 2024

1 inspections

1 intermediate

3 basic

Jun 2025

1 inspections

4 basic

Jun

Inspection History

3 records on file

2 Canvass1 License

Jun 25

Canvass InspectionLatestPass

4 Basic

4 total

92/100inspection score

−8 pts

Basic (4)

−8 pts

47FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED−2
OBSERVED SOME STAINED CUTTING BOARDS ON TOP OF THE PREP LINE COOLERS AT FRONT FOOD PREP AREA.INSTRUCTED TO RESURFACE OR REPLACE THE CUTTING BOARDS AND MAINTAIN.
47FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED−2
OBSERVED A TORN DOOR GASKET INSIDE OF THE PREP LINE COOLER#1.INSTRUCTED TO REPLACE THE TORN DOOR GASKET AND MAINTAIN.
49NON-FOOD/FOOD CONTACT SURFACES CLEAN−2
INSTRUCTED TO DETAIL CLEAN THE BUILD-UP ON THE KNOZZLES AT THE FOUNTAIN DRINK STATION AND MAINTAIN.
51PLUMBING INSTALLED; PROPER BACKFLOW DEVICES−2
OBSERVED WATER LEAK AT DRAIN PIPE UNDERNEATH THE LEFT COMPARTMENT OF THE DISHWASHING 3-COMPARTMENT SINK.INSTRUCTED TO REPAIR PLUMBING LEAK AND MAINTAIN.

Base deductions−8 pts

Jun 24

Canvass InspectionPass

1 Med3 Basic

4 total

89/100inspection score

−11 pts

Intermediate (1)

−5 pts

36THERMOMETERS PROVIDED & ACCURATE−5
OBSERVED INTERNAL AIR THERMOMETER IN CENTRAL LINE COOLER TO BE IN POOR REPAIR AND NON-FUNCTIONING. INSTRUCTED TO REPAIR OR REPLACE AMBIENT AIR THERMOMETER AND MAINTAIN FUNCTIONAL THERMOMETER IN ALL COLD-HOLDING EQUIPMENT.

Basic (3)

−6 pts

47FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED−2
OBSERVED PLASTIC EXTENDABLE HOSE ON INTERIOR OF LINE COOLER (NEAR COOKIE OVEN) TO BE SOILED WITH UNNECESSARY CREVICES AND NOT EASILY CLEANABLE. INSTRUCTED TO REMOVE OR REPLACE PLASTIC EXTENDABLE HOSE IN COOLER WITH MODEL THAT IS EASILY-CLEANABLE AND MAINTAIN.
49NON-FOOD/FOOD CONTACT SURFACES CLEAN−2
OBSERVED NONFOOD-CONTACT SURFACES (INTERIOR CAVITY) OF LINE COOLER (NEAR COOKIE OVEN) TO BE SOILED WITH FOOD DEBRIS. INSTRUCTED TO CLEAN NONFOOD-CONTACT SURFACES OF EQUIPMENT AT ADEQUATE FREQUENCY TO PREVENT BUILD UP OF SOIL AND MAINTAIN.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
OBSERVED FLOORS BENEATH SHELVES AND EQUIPMENT IN THE REAR HALLWAY TO BE SOILED WITH DRIED FOOD DEBRIS. INSTRUCTED TO CLEAN FLOORS BENEATH EQUIPMENT AT ADEQUATE FREQUENCY TO PREVENT BUILD UP OF SOIL AND MAINTAIN.

Base deductions−11 pts

Sep 23

License InspectionCleanPass

No violations

100/100inspection score

Community Reviews

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Community Safety Reports

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Data source: Chicago CDPH · Official government inspection records

Grading System

85 – 100

Excellent

70 – 84

Good

Below 70

Fair

About SafeDine Scores

Scores are calculated using official government inspection data. High Priority violations (direct health hazards) have the greatest impact, followed by Intermediate and Basic violations. Community reviews can adjust the score by up to 5 points when 3+ reviews are submitted.

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