What is Palmer House Hilton's health inspection score?

Palmer House Hilton has a SafeDine safety score of 57 out of 100 (Grade C). This score is calculated from official government health inspection data, factoring in violation severity, recency, and trends.

When was Palmer House Hilton last inspected?

Palmer House Hilton was last inspected on February 2, 2026. SafeDine tracks official health department inspections and updates scores automatically.

How many health violations does Palmer House Hilton have?

Palmer House Hilton has 42 total violations across 8 inspections on record. Violations are categorized by severity: high priority, intermediate, and basic.

Is Palmer House Hilton safe to eat at?

Palmer House Hilton has a safety score of 57/100, which suggests room for improvement. Review the detailed inspection history on SafeDine for more information.

Official Health Record

Palmer House Hilton

Name: Palmer House Hilton
Address: 17 E MONROE ST, Chicago, 60603
Rating: 57

17 E MONROE ST, Chicago

Last Inspected: 2/2/2026

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0Fair

The Loop

Ranked #621 of 865 in The Loop

Declining

8 inspections

Last: Feb 2, 2026

high confidence

Directions Order

Inspections

13%

Clean Rate

5.3

Avg Violations

2 months ago

Last Inspected

Top Concerns

Most common issues from recent inspections

Temperature controlHigh Priority

Food not kept at safe temperatures — risk of bacterial growth

HandwashingHigh Priority

Employees not properly washing hands — contamination risk

Plumbing issues

Plumbing or waste disposal problems

Pest issues

Evidence of pests found during inspection

Facility condition

Building maintenance or structural issues

12x

Score Analysis

How the SafeDine score is calculated

Live Data Feed

Starting Score

100

Total Deductions

-43

Final Score

Impact Breakdown

High Priority

-12 pts

Direct health hazards • 10 pts each

Intermediate

-4 pts

Potential hazards • 5 pts each

Basic

-14 pts

Best practices • 2 pts each

Inspection Timeline

-6 pts

Latest

100% weight

2nd

60% weight

3rd

30% weight

How scoring works: Every restaurant starts at 100 points. Points are deducted for violations found during inspections.

Recent inspections are weighted more heavily. High priority violations (direct health hazards) have the greatest impact.

Location

17 E MONROE ST, Chicago, IL 60603

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Violation Timeline

Jul 2022

1 inspections

Jul

Oct 2022

1 inspections

1 high priority

1 intermediate

3 basic

Nov 2023

2 inspections

1 intermediate

5 basic

Nov

May 2024

1 inspections

1 high priority

2 intermediate

5 basic

Jul 2025

1 inspections

1 intermediate

1 basic

Jul

Jan 2026

1 inspections

2 high priority

2 intermediate

8 basic

Feb 2026

1 inspections

1 high priority

8 basic

Feb

Inspection History

8 records on file

2 Canvass Re-Inspection5 Canvass1 Complaint

Feb 26

Canvass Re-Inspection InspectionLatestPass

1 High8 Basic

9 total

74/100inspection score

−26 pts

High Priority (1)

−10 pts

10ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE−10
5-202.12 (B-D) : MUST REPAIR OR REPLACE SLOW DRAIN AT DISH MACHINE HAND WASHING SINK.

Basic (8)

−16 pts

49NON-FOOD/FOOD CONTACT SURFACES CLEAN−2
4-601.11(C) : MUST CLEAN GREASE AND FOOD DEBRIS BUILD UP FROM PREP COUNTER SHELVING UNITS, PIPES OF COOKING EQUIPMENT,PREP TABLES & LEGS, FRYER CABINETS AND WHEEL BASES,ROLLING CARTS.
51PLUMBING INSTALLED; PROPER BACKFLOW DEVICES−2
5-205.15 : MUST REPAIR OR REPLACE LEAKY PIPE AT 3- COMPARTMENT SINK IN DISH MACHINE AREA.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
: 6-201.13 : MUST REPAIR OR REPLACE DAMAGED FLOOR IN WALK IN COOLER AND DISH MACHINE AREA,LOOSE AND MISSING WALL BASES THROUGHOUT PREP & DISH WASHING AREAS,LOOSE WALL PANEL NEAR OVERHEAD ELECTRICAL BOX,GAP AT WALL OUTLET OUTSIDE OF UNUSED WALK IN COOLER.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
6-201.16 : MUST SCRAPE CHIPPING PAINT FROM WALLS AND CEILINGS IN PREP AREA & ABOVE OVENS.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
6-501.13 : MUST CLEAN FOOD DEBRIS AND GREASE FROM FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT PREMISES ,WALK IN COOLER & FREEZER INCLUDING FLOOR DRAINS,REMOVE WATER FROM FLOOR AND KEEP DRY.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
6-201.11 : MUST CLEAN FOOD SPLATTER AND DUST BUILD UP FROM WALLS THROUGHOUT PREP & DISH WASHING AREAS.
56ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED−2
4-202.18: MUST REPLACE MISSING FILTER AT HOOD OF COOKING EQUIPMENT.
58ALLERGEN TRAINING AS REQUIRED−2
: 2-102.13 : OBSERVED MISSING FOOD ALLERGEN TRAINING FOR FOOD MANAGER MUST PROVIDE AND MAINTAIN.

Base deductions−26 pts

Jan 26

Canvass InspectionFail

2 High2 Med8 Basic

12 total

54/100inspection score

−46 pts

High Priority (2)

−20 pts

10ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE−10
MUST REPAIR OR REPLACE SLOW DRAIN AT DISH MACHINE HAND WASHING SINK.
10ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE−10
OBSERVED HAND WASHING SINK NOT ACCESSIBLE IN DISH MACHINE WASHING AREA OBSERVED A GLASS RACK ROLLING CART STORED IN FRONT OF SAID SINK WHILE DISH MACHINE WAS BEING USED. RACK WAS REMOVED DURING INSPECTION MUST KEEP HAND SINK ACCESSIBLE AT ALL TIMES.(PRIORITY FOUNDATION 7-38-030(C)(CITATION ISSUED)(COS)

Intermediate (2)

−10 pts

22PROPER COLD HOLDING TEMPERATURES−5
OBSERVED IMPROPER TEMPERATURES OF TCS READY TO EAT FOODS SUCH AS 5LBS. TURKEY-46.0F-46.3F AND 5LBS.-ROAST BEEF-46.0F INSIDE OF WALK IN COOLER .PRODUCT WAS DISCARDED BY MANAGER MUST HAVE COLD HOLDING FOODS AT 41.0F OR BELOW. APPX. 10LBS. $65.(PRIORITY 7-38-005)(COS)(CITATION ISSUED)
38INSECTS, RODENTS, & ANIMALS NOT PRESENT−5
OBSERVED EVIDENCE OF 5- LIVE ROACHES CRAWLING ON FLOOR BEHIND DIRTY DISH STORAGE RACK,UNUSED HIGH TEMPERATURE DISH MACHINE ON A SOILED TOWEL ATTACHED TO UNDERSIDE OF MACHINE,ON WALL BEHIND SPICE RACK AND APPX. 15 OR MORE LIVE SMALL FLIES INSIDE OF THE FAR LEFT COMPARTMENT OF 3- COMPARTMENT SINK IN DISH MACHINE AREA AND ON WALLS.RECOMMENDED TO HAVE A PEST CONTROL OPERATOR TO SERVICE PREMISES ON OR AFTER 1/26/26.(PRIORITY FOUNDATION 7-38-020(A)(CITATION ISSUED)

Basic (8)

−16 pts

49NON-FOOD/FOOD CONTACT SURFACES CLEAN−2
MUST CLEAN GREASE AND FOOD DEBRIS BUILD UP FROM PREP COUNTER SHELVING UNITS, PIPES OF COOKING EQUIPMENT,PREP TABLES & LEGS, FRYER CABINETS AND WHEEL BASES,ROLLING CARTS.
51PLUMBING INSTALLED; PROPER BACKFLOW DEVICES−2
MUST REPAIR OR REPLACE LEAKY PIPE AT 3- COMPARTMENT SINK IN DISH MACHINE AREA.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
MUST REPAIR OR REPLACE DAMAGED FLOOR IN WALK IN COOLER AND DISH MACHINE AREA,LOOSE AND MISSING WALL BASES THROUGHOUT PREP & DISH WASHING AREAS,LOOSE WALL PANEL NEAR OVERHEAD ELECTRICAL BOX,GAP AT WALL OUTLET OUTSIDE OF UNUSED WALK IN COOLER.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
MUST SCRAPE CHIPPING PAINT FROM WALLS AND CEILINGS IN PREP AREA,ABOVE OVENS.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
MUST CLEAN FOOD DEBRIS AND GREASE FROM FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT PREMISES ,WALK IN COOLER & FREEZER INCLUDING FLOOR DRAINS,REMOVE WATER FROM FLOOR AND KEEP DRY.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
MUST CLEAN FOOD SPLATTER AND DUST BUILD UP FROM WALLS THROUGHOUT PREP & DISH WASHING AREAS.
56ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED−2
MUST REPLACE MISSING FILTER AT HOOD OF COOKING EQUIPMENT.
58ALLERGEN TRAINING AS REQUIRED−2
OBSERVED MISSING FOOD ALLERGEN TRAINING FOR FOOD MANAGER MUST PROVIDE AND MAINTAIN.

Base deductions−46 pts

Jul 25

Canvass InspectionPass

1 Med1 Basic

2 total

93/100inspection score

−7 pts

Intermediate (1)

−5 pts

36THERMOMETERS PROVIDED & ACCURATE−5
OBSERVED WATER TEMPERATURE GAUGE AT THE POT AND PAN AREA DISH MACHINE TO BE NOT EASILY READABLE. INSTRUCTED TO REPAIR OR REPLACE WATER TEMPERATURE GAUGE AND MAINTAIN GAUGES AS EASILY-READABLE.

Basic (1)

−2 pts

55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
OBSERVED ICE BUILDUP ON WALL UNDERNEATH CONDENSOR IN WALK IN FREEZER. INSTRUCTED TO REMOVE ICE BUILDUP ON WALL UNDERNEATH CONDENSOR IN WALK IN FREEZER AND MAINTAIN.

Base deductions−7 pts

May 24

Canvass InspectionPass

1 High2 Med5 Basic

8 total

70/100inspection score

−30 pts

High Priority (1)

−10 pts

33PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL−10
OBSERVED HARD-BOILED EGGS AT ADEQUATE TIME AND TEMPERATURE COOLING WHILE COVERED WITH FOOD-GRADE PLASTIC WRAP, IN THE KITCHEN AREA CENTRAL WALK-IN COOLER. INSTRUCTED TO COOL TCS FOODS LOOSELY-COVERED OR UNCOVERED (IF PROTECTED FROM OVERHEAD CONTAMINATION) AND MAINTAIN.

Intermediate (2)

−10 pts

36THERMOMETERS PROVIDED & ACCURATE−5
OBSERVED WATER TEMPERATURE GAUGES AT THE POT AND PAN AREA DISH MACHINE TO BE NOT EASILY READABLE. INSTRUCTED TO REPAIR OR REPLACE WATER TEMPERATURE GAUGES AND MAINTAIN GAUGES AS EASILY-READABLE.
37FOOD PROPERLY LABELED; ORIGINAL CONTAINER−5
OBSERVED BULK DRY FOOD STORAGE CONTAINERS (SUGAR, FLOUR) MISSING IDENTITY LABELS AT THE REAR DRY STORAGE AREA. INSTRUCTED TO LABEL ALL FOOD STORAGE CONTAINERS WITH THE COMMON NAME OF THE FOOD AND MAINTAIN.

Basic (5)

−10 pts

43IN-USE UTENSILS: PROPERLY STORED−2
OBSERVED IN-USE KNIVES STORED IN SANITIZER SOLTUION AT THE EMPLOYEE CAFETERIA FOOD PREP COUNTER. INSTRUCTED TO REMOVE KNIVES FROM SANITIZER SOLUTION AND STORE IN-USE UTENSILS ON A CLEAN AND DRY SURFACE AND MAINTAIN.
47FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED−2
OBSERVED PLASTIC DRIP CATCH BASIN OF JUICE DISPENSER MACHINE IN THE EMPLOYEE CAFETERIA TO BE CRACKED AND IN POOR REPAIR. INSTRUCTED TO REPAIR OR REPLACE PLASTIC DRIP CATCH AND MAINTAIN ALL EQUIPMENT IN GOOD REPAIR.
49NON-FOOD/FOOD CONTACT SURFACES CLEAN−2
OBSERVED NONFOOD-CONTACT SURFACES OF VARIOUS BEVERAGE DISPENSER MACHINES IN THE EMPLOYEE CAFETERIA TO BE SOILED WITH BEVERAGE SPLASHES AND FOOD DEBRIS. INSTRUCTED TO CLEAN AND SANITIZE NONFOOD-CONTACT SURFACES OF BEVERAGE DISPENSER MACHINES AND MAINTAIN.
51PLUMBING INSTALLED; PROPER BACKFLOW DEVICES−2
OBSERVED SEVERAL HANDWASHING SINKS (LARGE WAREWASHING AREA, MAIN KITCHEN ENTRANCE AREA, REAR GRILL LINE AREA) DRAIN PLUMBING TO BE SLOW-DRAINING, BUT FUNCTIONAL. INSTRUCTED TO REPAIR OR REPLACE HANDWASHING SINK DRAIN PLUMBING TO ENSURE ADEQUATE DRAINAGE AND MAINTAIN IN GOOD REPAIR.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
OBSERVED EXTERIOR OF GREASE TRAP BENEATH 3-COMPARTMENT SINK IN POT AND PAN WAREWASHING AREA OF MAIN KITCHEN TO BE SOILED WITH FOOD DEBRIS, GREASE, AND DUST. INSTRUCTED TO CLEAN GREASE TRAP AT ADEQUATE FREQUENCY TO PREVENT BUILD UP OF SOIL AND MAINTAIN.

Base deductions−30 pts

Nov 23

Canvass Re-Inspection InspectionPass

2 Basic

2 total

96/100inspection score

−4 pts

Basic (2)

−4 pts

49NON-FOOD/FOOD CONTACT SURFACES CLEAN−2
4-601.11(C) OBSERVED AN EXCESSIVE AMOUNT OF GREASE AND FOOD DEBRIS ON, UNDER AND AROUND THE GREASE TRAP IN THE 3RD FLOOR FOOD PREP/DISH WASHING AREA. INSTRUCTED TO CLEAN.
53TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED−2
5-501.17 OBSERVED NO COVERED RECEPTACLE INSIDE OF THE 5TH FLOOR EMPLOYEE WOMEN'S TOILET ROOM. INSTRUCTED TO PROVIDE.

Base deductions−4 pts

Nov 23

Canvass InspectionFail

1 Med3 Basic

4 total

89/100inspection score

−11 pts

Intermediate (1)

−5 pts

38INSECTS, RODENTS, & ANIMALS NOT PRESENT−5
6-501.111 OBSERVED EVIDENCE OF PEST ACTIVITY ON SITE. OBSERVED ABOUT 6 LIVE ROACHES CRAWLING BY A UTENSIL STORAGE RACK AND IN THE CRACKS AND CEVICES OF THE WALL LOCATED BEHIND THE COOKING EQUIPMENT ON THE 2ND AND 3RD FLOOR FOOD PREP AREAS. INSTRUCTED TO ELIMINATE LIVE ROACH ACTIVITY, CLEAN AND SANITIZE AFFECTED AREAS AND RECOMMENDED CONTACTING PEST CONTROL FOR A SERVICE. PRIORITY FOUNDATION. CITATION ISSUED 7-38-020(A).

Basic (3)

−6 pts

49NON-FOOD/FOOD CONTACT SURFACES CLEAN−2
4-601.11(C) OBSERVED AN EXCESSIVE AMOUNT OF GREASE AND FOOD DEBRIS ON, UNDER AND AROUND THE GREASE TRAP IN THE 3RD FLOOR FOOD PREP/DISH WASHING AREA. INSTRUCTED TO CLEAN.
53TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED−2
5-501.17 OBSERVED NO COVERED RECEPTACLE INSIDE OF THE 5TH FLOOR EMPLOYEE WOMEN'S TOILET ROOM. INSTRUCTED TO PROVIDE.
58ALLERGEN TRAINING AS REQUIRED−2
2-102.13 OBSERVED THE CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER THAT IS ON DUTY WITHOUT AN ALLERGEN TRAINING CERTIFICATE. INSTRUCTED TO PROVIDE.

Base deductions−11 pts

Oct 22

Complaint InspectionPass w/ Conditions

1 High1 Med3 Basic

5 total

79/100inspection score

−21 pts

High Priority (1)

−10 pts

16FOOD-CONTACT SURFACES: CLEANED & SANITIZED−10
OBSERVED THE LOW TEMPERATURE DISH MACHINE NOT PROPERLY SANITIZING AT 0PPM OF CHLORINE DURING THE INSPECTION. INSTRUCTED MANAGER SAID EQUIPMENT MUST PROPERLY SANITIZE AT 50PPM-100PPM OF CHLORINE ALL TIMES. PRIORITY VIOLATION. CITATION ISSUED 7-38-025.

Intermediate (1)

−5 pts

37FOOD PROPERLY LABELED; ORIGINAL CONTAINER−5
OBSERVED PEPPER, SALT AND GRANOLA OUT OF THE ORIGINAL CONTAINERS WITHOUT LABELS CONTAINING THE PRODUCT NAME. INSTRUCTED TO LABEL ALL FOODS AND SPICES WITH COMMON NAME THAT ARE OUT OF THE ORIGINAL CONTAINERS.

Basic (3)

−6 pts

39CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY−2
OBSERVED FOOD ITEMS STORED ON FLOOR IN BASEMENT WALK-IN COOLER. INSTRUCTED MANAGER TO ELEVATE ALL FOOD SIX INCHES OFF FLOOR.
41WIPING CLOTHS: PROPERLY USED & STORED−2
OBSERVED SOILED WIPING CLOTHS STORED ON PREP TABLES. INSTRUCTED MANAGER TO STORE IN SANITIZING SOLUTION BETWEEN USES.
53TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED−2
OBSERVED NO COVERED RECEPTACLES INSIDE OF WOMENS TOILET ROOMS. INSTRUCTED TO PROVIDE.

Base deductions−21 pts

Jul 22

Canvass InspectionCleanPass

No violations

100/100inspection score

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Data source: Chicago CDPH · Official government inspection records

Grading System

85 – 100

Excellent

70 – 84

Good

Below 70

Fair

About SafeDine Scores

Scores are calculated using official government inspection data. High Priority violations (direct health hazards) have the greatest impact, followed by Intermediate and Basic violations. Community reviews can adjust the score by up to 5 points when 3+ reviews are submitted.

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