What is Potbelly Sandwich Shop's health inspection score?

Potbelly Sandwich Shop has a SafeDine safety score of 76 out of 100 (Grade B). This score is calculated from official government health inspection data, factoring in violation severity, recency, and trends.

When was Potbelly Sandwich Shop last inspected?

Potbelly Sandwich Shop was last inspected on May 12, 2025. SafeDine tracks official health department inspections and updates scores automatically.

How many health violations does Potbelly Sandwich Shop have?

Potbelly Sandwich Shop has 18 total violations across 6 inspections on record. Violations are categorized by severity: high priority, intermediate, and basic.

Is Potbelly Sandwich Shop safe to eat at?

Potbelly Sandwich Shop has a good safety record with a score of 76/100. While there are some noted violations, overall compliance is solid.

Official Health Record

Potbelly Sandwich Shop

Name: Potbelly Sandwich Shop
Address: 756 E 111TH ST, Chicago, 60628
Rating: 76

756 E 111TH ST, Chicago

Last inspected 10mo ago

▲Improving

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0Good

Chicago

Ranked #994 of 1000 in Chicago

Improving

6 inspections

Last: May 12, 2025

medium confidence

Directions Order

Inspections

Clean Rate

Avg Violations

11 months ago

Last Inspected

Top Concerns

Most common issues from recent inspections

Temperature controlHigh Priority

Food not kept at safe temperatures — risk of bacterial growth

HandwashingHigh Priority

Employees not properly washing hands — contamination risk

Employee illnessHigh Priority

Sick employee handling food — illness transmission risk

Employee hygiene

Personal hygiene practices not followed

Plumbing issues

Plumbing or waste disposal problems

Score Analysis

How the SafeDine score is calculated

Live Data Feed

Starting Score

100

Total Deductions

-24

Final Score

Impact Breakdown

High Priority

-3 pts

Direct health hazards • 10 pts each

Intermediate

-3 pts

Potential hazards • 5 pts each

Basic

-4 pts

Best practices • 2 pts each

Freshness Penalty

-7 pts

Score reduced due to stale inspection data

Inspection Timeline

+11 pts

Latest

100% weight

2nd

60% weight

3rd

30% weight

How scoring works: Every restaurant starts at 100 points. Points are deducted for violations found during inspections.

Recent inspections are weighted more heavily. High priority violations (direct health hazards) have the greatest impact.

Location

756 E 111TH ST, Chicago, IL 60628

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Violation Timeline

Sep 2023

2 inspections

1 intermediate

2 basic

Sep

Sep 2024

1 inspections

3 high priority

2 basic

Oct 2024

1 inspections

2 basic

Oct

May 2025

2 inspections

2 high priority

2 intermediate

4 basic

Inspection History

6 records on file

2 Complaint Re-Inspection2 Complaint1 Canvass Re-Inspection1 Canvass

May 25

Complaint Re-Inspection InspectionLatestPass

2 Basic

2 total

96/100inspection score

−4 pts

Basic (2)

−4 pts

40PERSONAL CLEANLINESS−2
2-402.11 OBSERVED SOME FOOD HANDLERS WITHOUT PROPER HAIR RESTRAINTS SUCH AS A CAP OR A HAIRNET. OBSERVED MALE FOOD HANDLERS WITH BEARDS AND WITHOUT BEARD GUARDS. INSTRUCTED TO PROVIDE AT ALL TIMES.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
6-501.12 OBSERVED FLOORS WITH ACCUMULATED DEBRIS UNDER THE PREP TABLE IN THE REAR AND IN THE CABINET UNDER THE DRINK DISPENSER IN THE CUSTOMER DINING AREA. INSTRUCTED TO CLEAN ALONG THE WALLS AND IN ALL CORNERS.

Base deductions−4 pts

May 25

Complaint InspectionFail

2 High2 Med2 Basic

6 total1 risk factor

61/100inspection score

−34 pts

High Priority (2)

−20 pts

5PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTSRisk Factor−10
2-501.11 OBSERVED NO WRITTEN PROCEDURE NOR ADEQUATE SUPPLIES ON SITE TO PROPERLY RESPOND TO VOMIT AND DIARRHEA EVENTS THAT CAN POTENTIALLY OCCUR INSIDE OF THE FACILITY. INSTRUCTED TO PROVIDE AT ALL TIMES. PRIORITY FOUNDATION. CITATION ISSUED 7-38-005.
33PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL−10
4-301.11 OBSERVED A PREP COOLER, WITH TCS FOODS INSIDE, AT AN INADEQUATE COLD HOLDING TEMPERATURE OF 60F DURING THE INSPECTION. INSTRUCTED TO MAINTAIN 41F OR BELOW AT ALL REFRIGERATION UNITS AT ALL TIMES. PRIORITY VIOLATION. CITATION ISSUED 7-38-005.

Intermediate (2)

−10 pts

22PROPER COLD HOLDING TEMPERATURES−5
3-501.16(A:2,&B) OBSERVED TCS FOODS AT INADEQUATE COLD HOLDING TEMPERATURES LOCATED IN A PREP COOLER; ABOUT 3 LBS OF SLICED TOMATOES AT 50F AND ABOUT 2 LBS OF CHICKEN SALAD AT 64F. INSTRUCTED TO DISCARD AND DENATURE SAID TCS FOODS AND ALWAYS MAINTAIN ALL COLD TCS FOODS AT 41F OR BELOW AT ALL TIMES. MANAGER DISCARDED SAID TCS FOODS DURING THE INSPECTION. PRIORITY VIOLATION. CITATION ISSUED 7-38-005.
38INSECTS, RODENTS, & ANIMALS NOT PRESENT−5
6-501.111 OBSERVED EVIDENCE OF PEST ACTIVITY ON SITE. OBSERVED ABOUT 50 LIVE SMALL FLIES ON THE BOXES, CEILING, WALLS AND FLYING AROUND THE REAR DISH WAHSING AREA AND OBSERVED ABOUT 50 LIVE SMALL FLIES ON THE CABINETS WALLS AND FLYING AROUND THE FRONT FOOD PREP AREA. INSTRUCTED TO ELIMINATE LIVE SMALL FLIES ACTIVITY, CLEAN AND SANITIZE AFFECTED AREAS AND RECOMMENDED CONTACTING PEST CONTROL FOR A SERVICE. PRIORITY FOUNDATION. CITATION ISSUED 7-38-020(A).

Basic (2)

−4 pts

40PERSONAL CLEANLINESS−2
2-402.11 OBSERVED SOME FOOD HANDLERS WITHOUT PROPER HAIR RESTRAINTS SUCH AS A CAP OR A HAIRNET. OBSERVED MALE FOOD HANDLERS WITH BEARDS AND WITHOUT BEARD GUARDS. INSTRUCTED TO PROVIDE AT ALL TIMES.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
6-501.12 OBSERVED FLOORS WITH ACCUMULATED DEBRIS UNDER THE PREP TABLE IN THE REAR AND IN THE CABINET UNDER THE DRINK DISPENSER IN THE CUSTOMER DINING AREA. INSTRUCTED TO CLEAN ALONG THE WALLS AND IN ALL CORNERS.

Base deductions−34 pts

Risk factor bonus (1× +5)−5 pts

Oct 24

Complaint Re-Inspection InspectionPass

2 Basic

2 total

96/100inspection score

−4 pts

Basic (2)

−4 pts

53TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED−2
OBSERVED NO COVERED RECEPTACLE IN SOUTH UNISEX WASHROOM. INSTRUCTED MANAGER TO PROVIDE COVERED RECEPTACLE IN ALL UNISEX WASHROOMS.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
OBSERVED FOOD DEBRIS ON FLOORS UNDER ALL EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP AND STORAGE AREAS, DEBRIS ON FLOORS INSIDE CABINET UNDER BEVERAGE MACHINES AND FLOOR DRAINS IN DISH WASHING AREA. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.

Base deductions−4 pts

Sep 24

Complaint InspectionFail

3 High2 Basic

5 total

66/100inspection score

−34 pts

High Priority (3)

−30 pts

10ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE−10
OBSERVED NO HOT WATER (71.8F) AT HAND WASHING SINK IN SANDWICH PREP AREA. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN AT LEAST 100F WATER AT HAND WASHING SINK. PRIORITY 7-38-030(C) CITATION ISSUED.
10ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE−10
OBSERVED NO HAND WASHING SIGN AT HAND WASHING SINK IN DISH WASHING AREA AND NORTH WASHROOM. INSTRUCTED MANAGER TO PROVIDE HAND WASHING SIGNS AT ALL HAND WASHING SINKS USED BY EMPLOYEES.
16FOOD-CONTACT SURFACES: CLEANED & SANITIZED−10
OBSERVED RESIDUE ON INTERIOR SURFACE OF ICE MACHINE. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.

Basic (2)

−4 pts

53TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED−2
OBSERVED NO COVERED RECEPTACLE IN SOUTH UNISEX WASHROOM. INSTRUCTED MANAGER TO PROVIDE COVERED RECEPTACLE IN ALL UNISEX WASHROOMS.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
OBSERVED FOOD DEBRIS ON FLOORS UNDER ALL EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP AND STORAGE AREAS, DEBRIS ON FLOORS INSIDE CABINET UNDER BEVERAGE MACHINES AND FLOOR DRAINS IN DISH WASHING AREA. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.

Base deductions−34 pts

Sep 23

Canvass Re-Inspection InspectionPass

1 Basic

1 total

98/100inspection score

−2 pts

Basic (1)

−2 pts

55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
FOUND THE INTERIOR OF THE FLOOR DRAINS, FLOORS IN THE CORNERS, UNDER THE BEVERAGE STATION AND UNDER/AROUND ALL HEAVY EQUIPMENT AND SINKS WITH FOOD AND DIRT BUILD UP. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN FLOOR DRAINS AND FLOORS. -WALLS AROUND THE COOKING EQUIPMENT AND SINKS WITH FOOD AND DIRT. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN WALLS. - Repeat

Base deductions−2 pts

Sep 23

Canvass InspectionFail

1 Med1 Basic

2 total

93/100inspection score

−7 pts

Intermediate (1)

−5 pts

38INSECTS, RODENTS, & ANIMALS NOT PRESENT−5
FOUND 40 LIVE SMALL FLIES IN THE FRONT AND REAR PREP AREAS ON THE STORAGE RACKS, WALLS AND CEILING. INSTRUCTED TO ELIMINATE ALL FLIES, CLEAN THE AFFECTED AREAS AND RECOMMENDED CONTACTING PEST CONTROL FOR ASSISTANCE. PRIORITY FOUNDATION 7-38-020(A) CITATION ISSUED

Basic (1)

−2 pts

55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
FOUND THE INTERIOR OF THE FLOOR DRAINS, FLOORS IN THE CORNERS, UNDER THE BEVERAGE STATION AND UNDER/AROUND ALL HEAVY EQUIPMENT AND SINKS WITH FOOD AND DIRT BUILD UP. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN FLOOR DRAINS AND FLOORS. -WALLS AROUND THE COOKING EQUIPMENT AND SINKS WITH FOOD AND DIRT. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN WALLS.

Base deductions−7 pts

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Data source: Chicago CDPH · Official government inspection records

Grading System

85 – 100

Excellent

70 – 84

Good

Below 70

Fair

About SafeDine Scores

Scores are calculated using official government inspection data. High Priority violations (direct health hazards) have the greatest impact, followed by Intermediate and Basic violations. Community reviews can adjust the score by up to 5 points when 3+ reviews are submitted.

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