What is Nutella Ferrero & Nutella Cafe's health inspection score?

Nutella Ferrero & Nutella Cafe has a SafeDine safety score of 64 out of 100 (Grade C). This score is calculated from official government health inspection data, factoring in violation severity, recency, and trends.

When was Nutella Ferrero & Nutella Cafe last inspected?

Nutella Ferrero & Nutella Cafe was last inspected on May 23, 2025. SafeDine tracks official health department inspections and updates scores automatically.

How many health violations does Nutella Ferrero & Nutella Cafe have?

Nutella Ferrero & Nutella Cafe has 27 total violations across 9 inspections on record. Violations are categorized by severity: high priority, intermediate, and basic.

Is Nutella Ferrero & Nutella Cafe safe to eat at?

Nutella Ferrero & Nutella Cafe has a safety score of 64/100, which suggests room for improvement. Review the detailed inspection history on SafeDine for more information.

Official Health Record

Nutella Ferrero & Nutella Cafe

Name: Nutella Ferrero & Nutella Cafe
Address: 189 N MICHIGAN AVE, Chicago, 60601
Rating: 64

189 N MICHIGAN AVE, Chicago

Last inspected 10mo ago

▲Improving

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0Fair

The Loop

Ranked #564 of 865 in The Loop

Improving

8 inspections

Last: May 23, 2025

medium confidence

Directions Order

Inspections

13%

Clean Rate

3.4

Avg Violations

11 months ago

Last Inspected

Top Concerns

Most common issues from recent inspections

HandwashingHigh Priority

Employees not properly washing hands — contamination risk

Pest issuesHigh Priority

Evidence of pests found during inspection

Plumbing issues

Plumbing or waste disposal problems

Sanitation

Equipment or surfaces not properly cleaned/sanitized

Facility condition

Building maintenance or structural issues

Score Analysis

How the SafeDine score is calculated

Live Data Feed

Starting Score

100

Total Deductions

-36

Final Score

Impact Breakdown

High Priority

-2 pts

Direct health hazards • 10 pts each

Intermediate

-7 pts

Potential hazards • 5 pts each

Basic

-6 pts

Best practices • 2 pts each

Freshness Penalty

-7 pts

Score reduced due to stale inspection data

Inspection Timeline

+19 pts

Latest

100% weight

2nd

60% weight

3rd

30% weight

How scoring works: Every restaurant starts at 100 points. Points are deducted for violations found during inspections.

Recent inspections are weighted more heavily. High priority violations (direct health hazards) have the greatest impact.

Location

189 N MICHIGAN AVE, Chicago, IL 60601

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Violation Timeline

Apr 2022

1 inspections

1 basic

Apr

Jul 2023

1 inspections

1 high priority

1 intermediate

2 basic

Aug 2023

1 inspections

Aug

Feb 2024

1 inspections

3 basic

Jan 2025

1 inspections

1 basic

Jan

May 2025

3 inspections

3 high priority

5 intermediate

10 basic

Inspection History

8 records on file

3 Canvass Re-Inspection1 Complaint4 Canvass

May 25

Canvass Re-Inspection InspectionLatestPass

1 Med3 Basic

4 total

89/100inspection score

−11 pts

Intermediate (1)

−5 pts

38INSECTS, RODENTS, & ANIMALS NOT PRESENT−5
6-202.15: OBSERVED OPENING AT BASE OF FRONT ENTRANCE DOOR AND LEFT CORNER AT BASE OF GARAGE DOOR IN PARKING GARAGE THAT LEADS TO DUMPSTER. INSTRUCTED TO SEAL ALL OUTER OPENINGS TO PREVENT PEST ENTRANCE.

Basic (3)

−6 pts

51PLUMBING INSTALLED; PROPER BACKFLOW DEVICES−2
5-205.15: OBSERVED LEAKING BACKFLOW PREVENTION DEVICE ON REAR OF COFFEE MACHINE IN PREP AREA. INSTRUCTED TO REPAIR LEAKING BACKFLOW PREVENTION DEVICE ON REAR OF COFFEE MACHINE IN PREP AREA. OBSERVED BOTH FAUCETS LEAKING AT THREE COMPARTMENT SINK. INSTRUCTED TO REPAIR LEAKING FAUCETS AT THREE COMPARTMENT SINK.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
6-501.11: OBSERVED MISSING GROUT IN BETWEEN TILES IN DISHWASHING AREA, REAR STORAGE AREA AND FRONT PREP AREA NEAR HOODS. INSTRUCTED TO REGROUT IN BETWEEN TILES WHERE GROUT IS MISSING IN SAID AREAS FOR EASE OF CLEANABILITY.
57ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING−2
2-102.13: NO PROOF OF FOOD HANDLER TRAINING PROVIDED FOR ANY FOOD HANDLERS. INSTRUCTED TO PROVIDE PROOF OF FOOD HANDLER TRAINING FOR ALL FOOD HANDLERS.

Base deductions−11 pts

May 25

Canvass Re-Inspection InspectionFail

2 Med3 Basic

5 total

84/100inspection score

−16 pts

Intermediate (2)

−10 pts

38INSECTS, RODENTS, & ANIMALS NOT PRESENT−5
6-501.111: OBSERVED OVER 50 RAT DROPPINGS IN STORAGE AREA UTILIZED BY FACILITY IN PARKING GARAGE. AREA WHERE RAT DROPPINGS WAS OBSERVED IS USED TO STORE SINGLE USE ONLY ITEMS IN BOXES. INSTRUCTED TO ELIMINATE RODENT ACTIVITY IN FACILITY, REMOVE RAT DROPPINGS AND CLEAN AFFECTED AREA RECOMMENDED PEST CONTROL SERVICE FACILITY ON OR AFTER 5/16/2025. OBSERVED APPROXIMATELY 30 SMALL FLIES IN FACILITY. OBSERVED SMALL FLY ACTIVITY IN REAR STORAGE AND FRONT PREP AREA. INSTRUCTED TO ELIMINATE SMALL FLY ACTIVITY IN FACILITY AND CLEAN AFFECTED AREAS. RECOMMENDED PEST CONTROL SERVICE FACILITY ON OR AFTER 5/16/2025. PRIORITY FOUNDATION VIOLATION 7-38-020(A) CITATION ISSUED.PRIORITY FOUNDATION VIOLATION 7-38-020(A) CITATION ISSUED.(NOTE: CITATION ISSUED ON 5/16/2025 DURING CANVASS INSPECTION)
38INSECTS, RODENTS, & ANIMALS NOT PRESENT−5
6-202.15: OBSERVED OPENING AT BASE OF FRONT ENTRANCE DOOR AND LEFT CORNER AT BASE OF GARAGE DOOR IN PARKING GARAGE THAT LEADS TO DUMPSTER. INSTRUCTED TO SEAL ALL OUTER OPENINGS TO PREVENT PEST ENTRANCE.

Basic (3)

−6 pts

51PLUMBING INSTALLED; PROPER BACKFLOW DEVICES−2
5-205.15: OBSERVED LEAKING BACKFLOW PREVENTION DEVICE ON REAR OF COFFEE MACHINE IN PREP AREA. INSTRUCTED TO REPAIR LEAKING BACKFLOW PREVENTION DEVICE ON REAR OF COFFEE MACHINE IN PREP AREA. OBSERVED BOTH FAUCETS LEAKING AT THREE COMPARTMENT SINK. INSTRUCTED TO REPAIR LEAKING FAUCETS AT THREE COMPARTMENT SINK.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
6-501.11: OBSERVED MISSING GROUT IN BETWEEN TILES IN DISHWASHING AREA, REAR STORAGE AREA AND FRONT PREP AREA NEAR HOODS. INSTRUCTED TO REGROUT IN BETWEEN TILES WHERE GROUT IS MISSING IN SAID AREAS FOR EASE OF CLEANABILITY.
57ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING−2
2-102.13: NO PROOF OF FOOD HANDLER TRAINING PROVIDED FOR ANY FOOD HANDLERS. INSTRUCTED TO PROVIDE PROOF OF FOOD HANDLER TRAINING FOR ALL FOOD HANDLERS.

Base deductions−16 pts

May 25

Complaint InspectionFail

3 High2 Med4 Basic

9 total2 risk factors

42/100inspection score

−48 pts

High Priority (3)

−30 pts

1PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIESRisk Factor−10
OBSERVED NO PERSON IN CHARGE WITH A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE.(NOTE:THE INDIVIDUAL WHO IS CERTIFIED IS UNABLE TO PROVIDE IDENTIFICATION FOR INSPECTOR VERIFICATION.)INSTRUCTED A PERSON IN CHARGE WITH A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE MUST BE ON PREMISES DURING ALL HOURS OF OPERATION. PRIORITY FOUNDATION VIOLATION.
2CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATERisk Factor−10
OBSERVED NO PERSON IN CHARGE WITH A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE.(NOTE:THE INDIVIDUAL WHO IS CERTIFIED IS UNABLE TO PROVIDE IDENTIFICATION FOR INSPECTOR VERIFICATION.) INSTRUCTED A PERSON IN CHARGE WITH A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE MUST BE ON PREMISES DURING ALL HOURS OF OPERATION. PRIORITY FOUNDATION VIOLATION. 7-38-012 CITATION ISSUED.
10ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE−10
OBSERVED IMPROPER MINIMUM WATER TEMPERATURE OF 61.2F AT HANDWASHING SINK IN FRONT PREP AREA. INSTRUCTED TO REPAIR, INSTRUCTED A HANDWASHING SINK SHALL BE EQUIPPED TO PROVIDE WATER AT A TEMPERATURE OF AT LEAST 100F THROUGH A MIXING VALVE OR COMBINATION FAUCET. PRIORITY VIOLATION 7-38-030(C)CITATION ISSUED.

Intermediate (2)

−10 pts

38INSECTS, RODENTS, & ANIMALS NOT PRESENT−5
OBSERVED OVER 50 RAT DROPPINGS IN STORAGE AREA UTILIZED BY FACILITY IN PARKING GARAGE. AREA WHERE RAT DROPPINGS WAS OBSERVED IS USED TO STORE SINGLE USE ONLY ITEMS IN BOXES. INSTRUCTED TO ELIMINATE RODENT ACTIVITY IN FACILITY, REMOVE RAT DROPPINGS AND CLEAN AFFECTED AREA RECOMMENDED PEST CONTROL SERVICE FACILITY ON OR AFTER 5/16/2025. OBSERVED APPROXIMATELY 30 SMALL FLIES IN FACILITY. OBSERVED SMALL FLY ACTIVITY IN REAR STORAGE AND FRONT PREP AREA. INSTRUCTED TO ELIMINATE SMALL FLY ACTIVITY IN FACILITY AND CLEAN AFFECTED AREAS. RECOMMENDED PEST CONTROL SERVICE FACILITY ON OR AFTER 5/16/2025. PRIORITY FOUNDATION VIOLATION 7-38-020(A) CITATION ISSUED.PRIORITY FOUNDATION VIOLATION 7-38-020(A) CITATION ISSUED.
38INSECTS, RODENTS, & ANIMALS NOT PRESENT−5
OBSERVED OPENING AT BASE OF FRONT ENTRANCE DOOR AND LEFT CORNER AT BASE OF GARAGE DOOR IN PARKING GARAGE THAT LEADS TO DUMPSTER. INSTRUCTED TO SEAL ALL OUTER OPENINGS TO PREVENT PEST ENTRANCE.

Basic (4)

−8 pts

48WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS−2
OBSERVED NO IRREVERSIBLE TEMPERATURE INDICATOR FOR MEASURING SURFACE TEMPERATURE OF UTENSILS AND OTHER DISHES. INSTRUCTED MANAGER TO PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED.
51PLUMBING INSTALLED; PROPER BACKFLOW DEVICES−2
OBSERVED LEAKING BACKFLOW PREVENTION DEVICE ON REAR OF COFFEE MACHINE IN PREP AREA. INSTRUCTED TO REPAIR LEAKING BACKFLOW PREVENTION DEVICE ON REAR OF COFFEE MACHINE IN PREP AREA. OBSERVED BOTH FAUCETS LEAKING AT THREE COMPARTMENT SINK. INSTRUCTED TO REPAIR LEAKING FAUCETS AT THREE COMPARTMENT SINK.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
OBSERVED MISSING GROUT IN BETWEEN TILES IN DISHWASHING AREA, REAR STORAGE AREA AND FRONT PREP AREA NEAR HOODS. INSTRUCTED TO REGROUT IN BETWEEN TILES WHERE GROUT IS MISSING IN SAID AREAS FOR EASE OF CLEANABILITY.
57ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING−2
NO PROOF OF FOOD HANDLER TRAINING PROVIDED FOR ANY FOOD HANDLERS. INSTRUCTED TO PROVIDE PROOF OF FOOD HANDLER TRAINING FOR ALL FOOD HANDLERS.

Base deductions−48 pts

Risk factor bonus (2× +5)−10 pts

Jan 25

Canvass InspectionPass

1 Basic

1 total

98/100inspection score

−2 pts

Basic (1)

−2 pts

47FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED−2
OBSERVED CUTTING BOARD IN THE FRONT PREP AREA WITH OPEN SEAMS AND DARK STAINS. MUST REFINISH OR REPLACE DAMAGED OR STAINED CUTTING BOARDS.

Base deductions−2 pts

Feb 24

Canvass InspectionPass

3 Basic

3 total

94/100inspection score

−6 pts

Basic (3)

−6 pts

51PLUMBING INSTALLED; PROPER BACKFLOW DEVICES−2
OBSERVED LOOSE FAUCET AT THE HANDSINK IN THE FRONT PREP AREA BEHIND CASH REGISTER. INSTRUCTED TO REPAIR AND MAINTAIN.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
OBSERVED MISSING CEILING TILES IN THE REAR UTILITY AREA. INSTRUCTED TO PROVIDE.
58ALLERGEN TRAINING AS REQUIRED−2
FOUND NO PROOF OF ALLERGEN TRAINING ON SITE FOR FOOD SANITATION MANAGERS. INSTRUCTED MANAGEMENT THAT ALL CITY OF CHICAGO FOOD MANAGERS MUST COMPLETE ALLERGEN TRAINING AND KEEP CERTIFICATE ON SITE.

Base deductions−6 pts

Aug 23

Canvass Re-Inspection InspectionCleanPass

No violations

100/100inspection score

Jul 23

Canvass InspectionFail

1 High1 Med2 Basic

4 total

81/100inspection score

−19 pts

High Priority (1)

−10 pts

10ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE−10
Weak hot and cold water pressure at staff/ customers hand wash sink facucets, instructed to provide under city pressure.

Intermediate (1)

−5 pts

38INSECTS, RODENTS, & ANIMALS NOT PRESENT−5
Found about 30 live fruit flies in dish room, instructed manager to eliminate insects activity in affected areas, pest control service recommended. Priroity foundation violation 7-38-020(A).

Basic (2)

−4 pts

48WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS−2
facility using high temp dish washing machine and no irreversible registering temperature indicator provided and readily accessible for measuring the utensil surface temperature. Instructed to obtain, Priory foundation violation 7-38-005.
53TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED−2

Base deductions−19 pts

Apr 22

Canvass InspectionPass

1 Basic

1 total

98/100inspection score

−2 pts

Basic (1)

−2 pts

55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
FOUND BLACK MOLD LIKE SUBSTANCE THROUGHOUT CAULKING LOCATED ABOVE 3 COMPARTMENT SINK. INSTRUCTED MANAGER TO REMOVE AND REPLACE.

Base deductions−2 pts

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Data source: Chicago CDPH · Official government inspection records

Grading System

85 – 100

Excellent

70 – 84

Good

Below 70

Fair

About SafeDine Scores

Scores are calculated using official government inspection data. High Priority violations (direct health hazards) have the greatest impact, followed by Intermediate and Basic violations. Community reviews can adjust the score by up to 5 points when 3+ reviews are submitted.

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