What is Swissotel - Concourse Level's health inspection score?

Swissotel - Concourse Level has a SafeDine safety score of 92 out of 100 (Grade A). This score is calculated from official government health inspection data, factoring in violation severity, recency, and trends.

When was Swissotel - Concourse Level last inspected?

Swissotel - Concourse Level was last inspected on September 11, 2025. SafeDine tracks official health department inspections and updates scores automatically.

How many health violations does Swissotel - Concourse Level have?

Swissotel - Concourse Level has 17 total violations across 6 inspections on record. Violations are categorized by severity: high priority, intermediate, and basic.

Is Swissotel - Concourse Level safe to eat at?

Yes, Swissotel - Concourse Level has an excellent safety record with a score of 92/100. This indicates strong compliance with health and safety standards.

Official Health Record

Swissotel - Concourse Level

Name: Swissotel - Concourse Level
Address: 323 E WACKER DR, Chicago, 60601
Rating: 92

323 E WACKER DR, Chicago

Last inspected 8mo ago

▲Improving

Own or manage this restaurant?

Claim it to unlock analytics →

0Excellent

The Loop

Ranked #105 of 871 in The Loop

Improving

6 inspections

Last: Sep 11, 2025

medium confidence

Directions Order

Inspections

33%

Clean Rate

2.8

Avg Violations

9 months ago

Last Inspected

Top Concerns

Most common issues from recent inspections

HandwashingHigh Priority

Employees not properly washing hands — contamination risk

Cross-contamination

Raw and cooked foods not properly separated

SanitationHigh Priority

Equipment or surfaces not properly cleaned/sanitized

Other violationHigh Priority

Regulatory compliance issue

Facility condition

Building maintenance or structural issues

Score Analysis

How the SafeDine score is calculated

Live Data Feed

Starting Score

100

Total Deductions

-8

Final Score

Impact Breakdown

High Priority

-3 pts

Direct health hazards • 10 pts each

Intermediate

-0 pts

Potential hazards • 5 pts each

Basic

-2 pts

Best practices • 2 pts each

Freshness Penalty

-3 pts

Score reduced due to stale inspection data

Inspection Timeline

+9 pts

100

Latest

100% weight

2nd

60% weight

3rd

30% weight

How scoring works: Every restaurant starts at 100 points. Points are deducted for violations found during inspections.

Recent inspections are weighted more heavily. High priority violations (direct health hazards) have the greatest impact.

Location

Open location in Google Maps →

323 E WACKER DR, Chicago, IL 60601

Open in Maps

View Menu Order Online

Violation Timeline

Jul 2022

1 inspections

1 high priority

1 intermediate

1 basic

Jul

Sep 2023

1 inspections

3 high priority

2 basic

Dec 2023

1 inspections

Dec

Apr 2024

1 inspections

7 basic

Mar 2025

1 inspections

1 high priority

1 basic

Mar

Sep 2025

1 inspections

Inspection History

6 records on file

5 Canvass1 Canvass Re-Inspection

Sep 25

Canvass InspectionLatestCleanOut of Business

No violations

100/100inspection score

Mar 25

Canvass InspectionPass

1 High1 Basic

2 total

88/100inspection score

−12 pts

High Priority (1)

−10 pts

10ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE−10
MUST PROVIDE HANDWASHING SIGNAGE AT THE HANDWASHING SINK IN THE ROOM SERVICE WAIT AREA.

Basic (1)

−2 pts

58ALLERGEN TRAINING AS REQUIRED−2
NO ALLERGEN TRAINING ON SITE FOR ALL CITY OF CHICAGO FOOD MANAGERS. INSTRUCTED MANAGEMENT THAT ALL CITY OF CHICAGO CERTIFIED FOOD MANAGERS MUST COMPLETE ALLERGEN TRAINING AND KEEP CERTIFICATE ON SITE.

Base deductions−12 pts

Apr 24

Canvass InspectionPass

7 Basic

7 total

86/100inspection score

−14 pts

Basic (7)

−14 pts

39CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY−2
OBSERVED DISH RACKS STORED ON THE FLOOR IN THE DISHWASHING ROOM. INSTRUCTED TO ELEVATE DISH RACKS AT LEAST 6 INCHES ABOVE THE FLOOR TO PROTECT FROM CONTAMINATION.
47FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED−2
OBSERVED TORN GASKETS ON THE INSIDE OF THREE DOOR COOLER IN THE KITCHEN. INSTRUCTED TO REPAIR AND MAINTAIN.
47FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED−2
OBSERVED MILK CRATES BEING USED AS SHELVING. MUST REMOVE OR PROVIDE SHELVING THAT IS FREE OF UNNECESSARY CREVICES AND DESIGNED/CONSTRUCTED TO BE EASILY CLEANABLE.
49NON-FOOD/FOOD CONTACT SURFACES CLEAN−2
OBSERVED SPILLED FOOD DEBRIS AT THE BOTTOM OF REACH-IN FREEZER AT THE END OF COOK LINE. INSTRUCTED TO CLEAN AND MAINTAIN.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
OBSERVED PAPER TOWEL DISPENSER IN DISREPAIR IN THE DISHWASHING AREA. INSTRUCTED TO REPAIR AND MAINTAIN.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
OBSERVED WET MOP STORED IN THE BUCKET IN THE DISHWASHING AREA. INSTRUCTED TO HANG MOPS AFTER USE
56ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED−2
OBSERVED LOW LIGHTING INSIDE OF MAIN WALK-IN COOLER. INSTRUCTED TO PROVIDE SUFFICIENT LIGHTING AND MAINTAIN.

Base deductions−14 pts

Dec 23

Canvass Re-Inspection InspectionCleanPass

No violations

100/100inspection score

Sep 23

Canvass InspectionPass w/ Conditions

3 High2 Basic

5 total

66/100inspection score

−34 pts

High Priority (3)

−30 pts

9NO BARE HAND CONTACT WITH RTE FOOD OR A PRE-APPROVED ALTERNATIVE PROCEDURE PROPERLY ALLOWED−10
Observed a food runner handling ready-to-eat foods ( bread slices, balls of butter..) with bare hands, instructed mgr not to allow staff to handle such foods with bare hands. Priority violation 7-38-010.
10ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE−10
Slow drainage noted at employees cafeteria dish room hand wash sink. instructed to repair and maintain.
16FOOD-CONTACT SURFACES: CLEANED & SANITIZED−10
Inadequate dish washing facilities, found high temp conveyer dish machine not sanitizing aft final rinse, utensils surface temp at final rinse was at 146f. instructed manager to provide proper final rinse temperature at dish surface. Priority violation 7-38-025.

Basic (2)

−4 pts

49NON-FOOD/FOOD CONTACT SURFACES CLEAN−2
Ice maker interior surfaces not clean, an orange film noted at upper interior surfaces. soda fountain dispensers not clean inside at employees cafeteria. instructed to clean and maintain.
56ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED−2
Inadequate lighting noted in several walk-in coolers at main kitchen and dock area. instructed to provide more lighting.

Base deductions−34 pts

Jul 22

Canvass InspectionPass w/ Conditions

1 High1 Med1 Basic

3 total

83/100inspection score

−17 pts

High Priority (1)

−10 pts

10ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE−10
OBSERVED NO HOT RUNNING WATER AT PREP AREA AND DISHWASHING AREA HANDWASHING SINKS. TEMPERATURE OF WATER WAS 79.1 T0 79.3F AT THE TIME OF INSPECTION. INSTRUCTED TO HAVE HOT AND COLD RUNNING WATER AT A MINIMUM TEMPERATURE OF 100F AT ALL HAND WASH SINKS. PRIORITY VIOLATION 7-38-030(C)

Intermediate (1)

−5 pts

37FOOD PROPERLY LABELED; ORIGINAL CONTAINER−5
OBSERVED CRUSHED PEPPER OUT OF THE ORIGINAL CONTAINERS AND IN CONTAINERS BY THE PREP STATION WITHOUT LABEL CONTAINING THE PRODUCT NAME. INSTRUCTED TO LABEL ALL FOODS AND SPICES WITH COMMON NAME THAT ARE OUT OF THE ORIGINAL CONTAINERS.

Basic (1)

−2 pts

56ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED−2
OBSERVED A BURNT OUT LIGHT BULB IN THE MAIN PREP LINE. INSTRUCTED TO REPLACE

Base deductions−17 pts

Community Reviews

No reviews yet. Be the first to share your experience!

Leave a Review

Community Safety Reports

No reviewed safety reports. Help keep others safe by reporting any food safety concerns.

Data source: Chicago CDPH · Official government inspection records

Grading System

85 – 100
Excellent
70 – 84
Good
Below 70
Fair

About SafeDine Scores

Scores are calculated using official government inspection data. High Priority violations (direct health hazards) have the greatest impact, followed by Intermediate and Basic violations. Community reviews can adjust the score by up to 5 points when 3+ reviews are submitted.

Explore More

Restaurants in Chicago Unknown Restaurants Best in Chicago All Illinois Restaurants