What is Potbelly Sandwich Works's health inspection score?

Potbelly Sandwich Works has a SafeDine safety score of 86 out of 100 (Grade A). This score is calculated from official government health inspection data, factoring in violation severity, recency, and trends.

When was Potbelly Sandwich Works last inspected?

Potbelly Sandwich Works was last inspected on January 7, 2026. SafeDine tracks official health department inspections and updates scores automatically.

How many health violations does Potbelly Sandwich Works have?

Potbelly Sandwich Works has 28 total violations across 5 inspections on record. Violations are categorized by severity: high priority, intermediate, and basic.

Is Potbelly Sandwich Works safe to eat at?

Yes, Potbelly Sandwich Works has an excellent safety record with a score of 86/100. This indicates strong compliance with health and safety standards.

Official Health Record

Potbelly Sandwich Works

Name: Potbelly Sandwich Works
Address: 8300 S HOLLAND RD, Chicago, 60620
Rating: 86

8300 S HOLLAND RD, Chicago

Last Inspected: 1/7/2026

▲Improving

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0Excellent

Chicago

Ranked #611 of 1000 in Chicago

Improving

5 inspections

Last: Jan 7, 2026

high confidence

Directions Order

Inspections

Clean Rate

5.6

Avg Violations

5 months ago

Last Inspected

Top Concerns

Most common issues from recent inspections

HandwashingHigh Priority

Employees not properly washing hands — contamination risk

Temperature control

Food not kept at safe temperatures — risk of bacterial growth

Pest issues

Evidence of pests found during inspection

Sanitation

Equipment or surfaces not properly cleaned/sanitized

Plumbing issues

Plumbing or waste disposal problems

Score Analysis

How the SafeDine score is calculated

Live Data Feed

Starting Score

100

Total Deductions

-14

Final Score

Impact Breakdown

High Priority

-3 pts

Direct health hazards • 10 pts each

Intermediate

-3 pts

Potential hazards • 5 pts each

Basic

-5 pts

Best practices • 2 pts each

Inspection Timeline

+9 pts

Latest

100% weight

2nd

60% weight

3rd

30% weight

How scoring works: Every restaurant starts at 100 points. Points are deducted for violations found during inspections.

Recent inspections are weighted more heavily. High priority violations (direct health hazards) have the greatest impact.

Location

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8300 S HOLLAND RD, Chicago, IL 60620

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Violation Timeline

Apr 2023

1 inspections

3 basic

Apr

Mar 2024

2 inspections

3 high priority

3 intermediate

10 basic

Jan 2025

1 inspections

1 high priority

2 intermediate

4 basic

Jan

Jan 2026

1 inspections

2 basic

Inspection History

5 records on file

3 Canvass1 Complaint1 Canvass Re-Inspection

Jan 26

Canvass InspectionLatestPass

2 Basic

2 total

96/100inspection score

−4 pts

Basic (2)

−4 pts

49NON-FOOD/FOOD CONTACT SURFACES CLEAN−2
OBSERVED DUST AND BLACK SUBSTANCE ON THE WALLS AND CEILING IN THE WALK IN COOLER. MUST CLEAN AND MAINTAIN. MUST CLEAN THE COUNTER TOP AT THE SELF SERVE POP STATION TO REMOVE SPILLS AND DERIS.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
MUST CLEAN AND MAINTAIN FLOOR DRAINS AND GREASE TRAP.

Base deductions−4 pts

Jan 25

Complaint InspectionPass w/ Conditions

1 High2 Med4 Basic

7 total

72/100inspection score

−28 pts

High Priority (1)

−10 pts

10ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE−10
MUST REPAIR OR REPLACE SLOW DRAIN AT FRONT PREP AREA HAND SINK.

Intermediate (2)

−10 pts

22PROPER COLD HOLDING TEMPERATURES−5
OBSERVED IMPROPER TEMPERATURE OF TCS FOODS SUCH AS 15LBS.(3-5LBS) BAGGED DICED CHICKEN RANGING FROM 49.3F,54.1F & 55.2F ON REAR PREP TABLE AND WALK IN COOLER.PRODUCT WAS DISCARDED BY MANAGER .MUST HAVE COLD HOLDING FOODS AT 41.0F OR BELOW.APPX. 15LBS. $62.(PRIORITY 7-38-005)(CITATION ISSUED)(COS)
37FOOD PROPERLY LABELED; ORIGINAL CONTAINER−5
MUST LABEL SOME SQUEEZE BOTTLES WHEN FOOD IS NOT IN ORIGINAL PACKAGE.

Basic (4)

−8 pts

47FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED−2
MUST ELIMINATE CRATES USED FOR FOOD STORAGE IN WALK IN FREEZER AND PROVIDE ADEQUATE SHELVING UNITS.
49NON-FOOD/FOOD CONTACT SURFACES CLEAN−2
MUST CLEAN FOOD DEBRIS BUILD UP FROM INTERIOR AND EXTERIOR OF ALL EQUIPMENT INCLUDING LEGS AND SHELVING UNITS,ROLLING CARTS,COOLERS,COUNTER TOPS UNDER SODA MACHINE,WALK IN COOLER-SHELVING UNITS & POP SLEEVES,OVEN CARTS.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
MUST CLEAN DEBRIS BUILD UP FROM FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT INCLUDING WALK IN COOLER & FREEZER AND FLOOR DRAINS.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
MUST CLEAN DEBRIS BUILD UP FROM WALLS AND CEILING IN WALK IN COOLER.

Base deductions−28 pts

Mar 24

Canvass Re-Inspection InspectionPass

3 Basic

3 total

94/100inspection score

−6 pts

Basic (3)

−6 pts

47FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED−2
4-501.11: MUST REPAIR OR REPLACE WORN DOOR GASKETS ON REAR 2- DOOR REACH IN COOLER,1- DOOR PREP COOLER OF ONLINE ORDER SIDE.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
6-201.13 : MUST GROUT FLOOR IN BOTH FRONT AND REAR PREP/DISH WASHING AREAS.MUST REPAIR OR REPLACE LOOSE THRESHOLD AT ENTRY TO WALK IN FREEZER
56ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED−2
6-501.14 : MUST CLEAN DEBRIS BUILD UP ON FILTERS AT BOTH VENT HOODS

Base deductions−6 pts

Mar 24

Canvass InspectionFail

3 High3 Med7 Basic

13 total1 risk factor

36/100inspection score

−59 pts

High Priority (3)

−30 pts

3MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTINGRisk Factor−10
OBSERVED NO SIGNED EMPLOYEES HEALTH POLICIES FOR ALL EMPLOYEES MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION 7-38-010)(CITATION ISSUED)
10ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE−10
OBSERVED NO HAND DRYING DEVICE AT SOUTH TOILET ROOM HAND SINK PAPER TOWELS WERE PROVIDED DURING INSPECTION MUST PROVIDE AND MAINTAIN AT ALL TIMES.(PRIORITY FOUNDATION 7-38-030(C)(CITATION ISSUED)(COS)
10ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE−10
OBSERVED SLOW DRAINS AT BOTH HAND SINKS IN PREP AREAS MUST REPAIR AND MAINTAIN.

Intermediate (3)

−15 pts

36THERMOMETERS PROVIDED & ACCURATE−5
OBSERVED SOME PREP COOLERS MISSING INTERIOR THERMOMETERS MUST PROVIDE AND MAINTAIN.
37FOOD PROPERLY LABELED; ORIGINAL CONTAINER−5
MUST LABEL FOOD STORAGE CONTAINERS (SHAKERS AND SQUEEZE BOTTLES) WHEN FOOD IS NOT IN ORIGINAL PACKAGE.
38INSECTS, RODENTS, & ANIMALS NOT PRESENT−5
OBSERVED A GAP AT FRONT DOUBLE DOORS ALONG BOTTOM LEFT INTERIOR CORNER OF RIGHT SIDE DOOR MUST MAKE TIGHT FITTING.

Basic (7)

−14 pts

47FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED−2
MUST REPAIR OR REPLACE WORN DOOR GASKETS ON REAR 2- DOOR REACH IN COOLER,1- DOOR PREP COOLER OF ONLINE ORDER SIDE.
48WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS−2
OBSERVED 3-COMPARTMENT SINK FLOOR DRAIN BACKING UP AND OVERFLOWING WITH WATER AND POOLING ON TO FLOOR WHEN WATER IS RELEASED FROM SINK AND A FOUL SMELLING ODOR MUST REPAIR AND MAINTAIN.(PRIORITY FOUNDATION 7-38-025)(CITATION ISSUED)
49NON-FOOD/FOOD CONTACT SURFACES CLEAN−2
MUST CLEAN FOOD DEBRIS BUILD UP FROM ALL PREP & REACH IN COOLERS, PREP TABLES,BOTH TOASTER CARTS,COUNTER TOP UNDER SODA MACHINE,WALK IN COOLER-SHELVING UNITS,POP SLEEVES AND FAN GUARD COVERS.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
MUST GROUT FLOOR IN BOTH FRONT AND REAR PREP/DISH WASHING AREAS.MUST REPAIR OR REPLACE LOOSE THRESHOLD AT ENTRY TO WALK IN FREEZER.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
MUST CLEAN EXCESSIVE FOOD DEBRIS BUILD UP ON FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT PREMISES INCLUDING WALK IN COOLER & FREEZER INCLUDING ALL FLOOR DRAINS.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
MUST CLEAN DUST BUILD UP FROM UPPER WALLS IN DINING AREA ABOVE SERVING LINE.MUST CLEAN FOOD SPLATTER FROM WALLS IN PREP/DISH WASHING AREAS.
56ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED−2
MUST CLEAN DEBRIS BUILD UP ON FILTERS AT BOTH VENT HOODS.

Base deductions−59 pts

Risk factor bonus (1× +5)−5 pts

Apr 23

Canvass InspectionPass

3 Basic

3 total

94/100inspection score

−6 pts

Basic (3)

−6 pts

49NON-FOOD/FOOD CONTACT SURFACES CLEAN−2
MUST DETAIL CLEAN THE SELF SERVE POP STATION COUNTER TOP TO REMOVE SPILL AND DEBRIS. ALSO CLEAN THE PREP STATION IN THE FRONT AREA. MUST DEFROST AND CLEAN THE INTERIOR OF THE FRONT ICE CREAM FREEZER.
51PLUMBING INSTALLED; PROPER BACKFLOW DEVICES−2
OBSERVED A LEAKY LINE UNDERNEATH THE FRONT POP STATION. MUST REPAIR AND MAINTAIN TO PREVENT A BREEDING PLACE FOR PESTS.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
FLOORS NEED DETAIL CLEANING THROUGH OUT ESPECIALLY BEHIND THE FRONT PREP STATION AND IN BETWEEN EQUIPMENT. MUST REMOVE BUILD UP DEBRIS. ALSO THE FLOOR DRAIN THE DINING AREA UNDER POP STATION NEEDS DETAIL CLEANING.

Base deductions−6 pts

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Data source: Chicago CDPH · Official government inspection records

Grading System

85 – 100
Excellent
70 – 84
Good
Below 70
Fair

About SafeDine Scores

Scores are calculated using official government inspection data. High Priority violations (direct health hazards) have the greatest impact, followed by Intermediate and Basic violations. Community reviews can adjust the score by up to 5 points when 3+ reviews are submitted.

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