What is Potbelly Sandwich Works's health inspection score?

Potbelly Sandwich Works has a SafeDine safety score of 53 out of 100 (Grade C). This score is calculated from official government health inspection data, factoring in violation severity, recency, and trends.

When was Potbelly Sandwich Works last inspected?

Potbelly Sandwich Works was last inspected on May 4, 2026. SafeDine tracks official health department inspections and updates scores automatically.

How many health violations does Potbelly Sandwich Works have?

Potbelly Sandwich Works has 49 total violations across 4 inspections on record. Violations are categorized by severity: high priority, intermediate, and basic.

Is Potbelly Sandwich Works safe to eat at?

Potbelly Sandwich Works has a safety score of 53/100, which suggests room for improvement. Review the detailed inspection history on SafeDine for more information.

What type of cuisine does Potbelly Sandwich Works serve?

Potbelly Sandwich Works serves American cuisine. Visit their SafeDine page for safety scores, inspection history, and more details.

Official Health Record

Potbelly Sandwich Works

Name: Potbelly Sandwich Works
Address: 924 W BELMONT AVE, Chicago, 60657
Rating: 53

924 W BELMONT AVE, Chicago

Last Inspected: 5/4/2026

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0Fair

American•Lakeview

Ranked #801 of 997 in LakeviewBetter than 22% of american restaurants

Improving

10 inspections

Last: May 4, 2026

high confidence

Directions Order

Inspections

Clean Rate

4.9

Avg Violations

1 month ago

Last Inspected

Top Concerns

Most common issues from recent inspections

Employee illnessHigh Priority

Sick employee handling food — illness transmission risk

HandwashingHigh Priority

Employees not properly washing hands — contamination risk

Temperature control

Food not kept at safe temperatures — risk of bacterial growth

Plumbing issues

Plumbing or waste disposal problems

Pest issues

Evidence of pests found during inspection

Score Analysis

How the SafeDine score is calculated

Live Data Feed

Starting Score

100

Total Deductions

-47

Final Score

Impact Breakdown

High Priority

-0 pts

Direct health hazards • 10 pts each

Intermediate

-27 pts

Potential hazards • 5 pts each

Basic

-0 pts

Best practices • 2 pts each

Inspection Timeline

+13 pts

Latest

100% weight

2nd

60% weight

3rd

30% weight

How scoring works: Every restaurant starts at 100 points. Points are deducted for violations found during inspections.

Recent inspections are weighted more heavily. High priority violations (direct health hazards) have the greatest impact.

Location

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924 W BELMONT AVE, Chicago, IL 60657

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Violation Timeline

Mar 2023

1 inspections

1 high priority

1 intermediate

1 basic

Mar

Mar 2024

2 inspections

1 high priority

1 intermediate

3 basic

Mar 2025

1 inspections

1 high priority

1 intermediate

2 basic

Mar

Dec 2025

2 inspections

4 intermediate

3 basic

Apr 2026

3 inspections

5 high priority

20 intermediate

Apr

May 2026

1 inspections

5 intermediate

Inspection History

10 records on file

4 Complaint Re-Inspection2 Complaint3 Canvass1 Canvass Re-Inspection

May 26

Complaint Re-Inspection InspectionLatestPass

5 Med

5 total

75/100inspection score

−25 pts

Intermediate (5)

−25 pts

47FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED−5
49NON-FOOD/FOOD CONTACT SURFACES CLEAN−5
53TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED−5
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−5
56ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED−5

Base deductions−25 pts

Apr 26

Complaint Re-Inspection InspectionFail

6 Med

6 total

70/100inspection score

−30 pts

Intermediate (6)

−30 pts

47FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED−5
49NON-FOOD/FOOD CONTACT SURFACES CLEAN−5
53TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED−5
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−5
56ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED−5
59PREVIOUS PRIORITY FOUNDATION VIOLATION CORRECTED−5

Base deductions−30 pts

Apr 26

Complaint Re-Inspection InspectionFail

2 High6 Med

8 total2 risk factors

40/100inspection score

−50 pts

High Priority (2)

−20 pts

5PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTSRisk Factor−10
29COMPLIANCE WITH VARIANCE/SPECIALIZED PROCESS/HACCPRisk Factor−10

Intermediate (6)

−30 pts

47FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED−5
49NON-FOOD/FOOD CONTACT SURFACES CLEAN−5
53TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED−5
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−5
56ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED−5
60PREVIOUS CORE VIOLATION CORRECTED−5

Base deductions−50 pts

Risk factor bonus (2× +5)−10 pts

Apr 26

Complaint InspectionFail

3 High8 Med

11 total3 risk factors

15/100inspection score

−70 pts

High Priority (3)

−30 pts

5PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTSRisk Factor−10
10ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLERisk Factor−10
29COMPLIANCE WITH VARIANCE/SPECIALIZED PROCESS/HACCPRisk Factor−10

Intermediate (8)

−40 pts

47FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED−5
49NON-FOOD/FOOD CONTACT SURFACES CLEAN−5
52SEWAGE & WASTE WATER PROPERLY DISPOSED−5
53TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED−5
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−5
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−5
56ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED−5
60PREVIOUS CORE VIOLATION CORRECTED−5

Base deductions−70 pts

Risk factor bonus (3× +5)−15 pts

Dec 25

Complaint Re-Inspection InspectionPass

2 Med1 Basic

3 total

88/100inspection score

−12 pts

Intermediate (2)

−10 pts

36THERMOMETERS PROVIDED & ACCURATE−5
VISIBLE AND WORKING THERMOMETER NEEDED IN THE 1-DOOR FRONT PREP COOLER. MUST PROVIDE AND MAINTAIN VISIBLE AND WORKING THERMOMETERS IN ALL REFRIGERATION UNITS AT ALL TIMES.
38INSECTS, RODENTS, & ANIMALS NOT PRESENT−5
OUTER OPENINGS NOT PROTECTED. OBSERVED FRONT ENTRANCE DOOR NOT RODENT PROOF WITH 1/2 INCH OPENING ON BOTTOM DOOR. MUST MAKE DOOR RODENT PROOF TO PREVENT PEST ENTRY.

Basic (1)

−2 pts

55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
: OBSERVED WALLS IN THE FOLLOWING AREAS IN POOR REPAIR WITH CHIPPING PLASTER, PEELING PAINT: AT THE REAR PREP TABLE/SLICER AREA, AT THE MOP SINK AREA. INSTRUCTED TO REPAIR TO BE SMOOTH AND CLEANABLE.MISSING CEILING TILE ABOVE THE ENTRANCE TO THE WALK-IN COOLER. MUST REPLACE. MUST NOT USE CARDBOARD AS MATTING FOR FLOORS INSIDE THE WALK-IN COOLER.

Base deductions−12 pts

Dec 25

Complaint InspectionFail

2 Med2 Basic

4 total

86/100inspection score

−14 pts

Intermediate (2)

−10 pts

36THERMOMETERS PROVIDED & ACCURATE−5
VISIBLE AND WORKING THERMOMETER NEEDED IN THE 1-DOOR FRONT PREP COOLER. MUST PROVIDE AND MAINTAIN VISIBLE AND WORKING THERMOMETERS IN ALL REFRIGERATION UNITS AT ALL TIMES.
38INSECTS, RODENTS, & ANIMALS NOT PRESENT−5
OUTER OPENINGS NOT PROTECTED. OBSERVED FRONT ENTRANCE DOOR NOT RODENT PROOF WITH 1/2 INCH OPENING ON BOTTOM DOOR. MUST MAKE DOOR RODENT PROOF TO PREVENT PEST ENTRY.

Basic (2)

−4 pts

54GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED−2
OUTSIDE GARBAGE AREA NOT MAINTAINED. OBSERVED OUTSIDE GARBAGE DUMPSTERS OVERFLOWING PREVENTING LID FROM CLOSING PROPERLY. THIS IS HARBORAGE AND A FOOD SOURCE FOR RODENTS AND OTHER PEST. MUST MAINTAIN GARABGE AREA ADEQUATELY MAINTAINED AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-020(B). CITATION ISSUED
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
OBSERVED WALLS IN THE FOLLOWING AREAS IN POOR REPAIR WITH CHIPPING PLASTER, PEELING PAINT: AT THE REAR PREP TABLE/SLICER AREA, AT THE MOP SINK AREA. INSTRUCTED TO REPAIR TO BE SMOOTH AND CLEANABLE.MISSING CEILING TILE ABOVE THE ENTRANCE TO THE WALK-IN COOLER. MUST REPLACE. MUST NOT USE CARDBOARD AS MATTING FOR FLOORS INSIDE THE WALK-IN COOLER.

Base deductions−14 pts

Mar 25

Canvass InspectionPass w/ Conditions

1 High1 Med2 Basic

4 total

81/100inspection score

−19 pts

High Priority (1)

−10 pts

10ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE−10
NOTED NO HANDWASH SIGNAGE AT NORTH WASHROOM. INSTRUCTED TO PROVIDE AND MAINTAIN

Intermediate (1)

−5 pts

23PROPER DATE MARKING AND DISPOSITION−5
OBSERVED TCS FOODS CUT AVOCADO, ARTICHOKE, COOKED CHICKEN BREAST, SLICED TOMATOES, SLICED ONIONS, SLICED PICKLES, WITH DISCARD DATES OF 03/25/25 IN FRONT SANDWICH TOPPINGS DELI COOLER. PERSON IN CHARGE DISCARDED AND DENATURED APPROXIMATELY 10 LBS VALUED AT $33 PRIORITY VIOLATION. 7-38-005. CITATION ISSUED.

Basic (2)

−4 pts

47FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED−2
NOTED CUTTING BOARD ON SMALL DELI COOLER WITH DEEP CUTS AND STAINS, INSTRUCTED TO RESTORE TO A SMOOTH AND EASY TO CLEAN SURFACE BY DEEP CLEANING, SANDING AND SEALING OR REPLACE AND MAINTAIN.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
OBSERVED ENCRUSTED GREASE AND GRIME ON FLOOR UNDERNEATH 3 COMPARTMENT SINK BEHIND GREASE TRAP, INSTRUCTED TO CLEAN AND MAINTAIN

Base deductions−19 pts

Mar 24

Canvass Re-Inspection InspectionPass

1 Basic

1 total

98/100inspection score

−2 pts

Basic (1)

−2 pts

53TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED−2
NO COVERED TRASH RECEPTACLES INSIDE WASHROOMS. MUST PROVIDE COVERED TRASH RECEPTACLES FOR BOTH WASHROOMS.

Base deductions−2 pts

Mar 24

Canvass InspectionFail

1 High1 Med2 Basic

4 total

81/100inspection score

−19 pts

High Priority (1)

−10 pts

16FOOD-CONTACT SURFACES: CLEANED & SANITIZED−10
OBSERVED SLIGHT BUILD UP ON SODA ICE MACHINE CHUTE AND ICE MACHINE. MUST CLEAN ICE CHUTE AND INTERIOR/EXTERIOR OF ICE MACHINE AND MAINTAIN.

Intermediate (1)

−5 pts

38INSECTS, RODENTS, & ANIMALS NOT PRESENT−5
NO PEST CONTROL LOGBOOK ON PREMISES. INSTRUCTED MANAGER MUST PROVIDE A PEST CONTROL LOGBOOK FROM A LICENSED ILLINOIS PEST CONTROL OPERATOR ON PREMISES BY DATE OF REINSPECTION. PRIORITY FOUNDATION 7-38-020(C).

Basic (2)

−4 pts

53TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED−2
NO COVERED TRASH RECEPTACLES INSIDE WASHROOMS. MUST PROVIDE COVERED TRASH RECEPTACLES FOR BOTH WASHROOMS.
55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
OBSERVED FLOOR NOT CLEAN IN CABINET UNDER SODA MACHINE ALSO OBSERVED FOOD/GREASE ON FLOOR AROUND 3-COMPARMENT SINK GREASE TRAP. MUST CLEAN FLOOR AND MAINTAIN.

Base deductions−19 pts

Mar 23

Canvass InspectionPass w/ Conditions

1 High1 Med1 Basic

3 total

83/100inspection score

−17 pts

High Priority (1)

−10 pts

33PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL−10
WE OBSERVED FRONT PREP/SERVING COOLER AT AIR TEMP OF 49.6F TO 50.0F. COLD TCS FOOD WERE STORED INSIDE THE UNIT: HUMMS,BOILED CHOPPED EGGS,SLICED TOMATOES ETC. PREP COOLER MUST MAINTAIN AIR TEMP OF 41F AND BELOW. TAGGED UNIT "HELD FOR INSPECTION" DO NOT USE. PRIORITY VIOLATION: 7-38-005,CITATION ISSUED.

Intermediate (1)

−5 pts

22PROPER COLD HOLDING TEMPERATURES−5
WE OBSERVED COLD TCS FOOD AT IMPROPER TEMPERATURE:SLICED TOMATOES AT TEMP OF 46.OF;INDIVIDUAL RANCH DRESSING 1.5oz EACH AT TEMP OF 50.1F(CONTAINERS STATED "KEEP REFRIGERATOR);CHICKEN INDIVIDUALLY WRAPED AT TEMP OF 49.1F TO 51.2F; HUMMUS AT TEMP OF 48.5F; BLUE CHEESE AT TEMP 49.4. CUT LETTUCE AT TEMP OF 49.6F AND CHOPPED BOILED EGGS AT TEMP OF 48.9F. FOOD WAS STORED AT FRONT SERVING COOLER READY TO BE SERVED. FOOD DISCARDED AND DENATURED BY THE MANAGER. COLD FOOD MUST MAINTAIN TEMP OF 41F AND BELOW. POUNDS 36,VALUE 84 PRIORITY VIOLATION:7-38-005, CITATION ISSUED

Basic (1)

−2 pts

55PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN−2
MISSING CEILING TILES ABOVE WALK-IN COOLER,REPLACE. MISSING FLOOR GROUT AT FLOOR TILES IN FRONT OF EXIT DOOR,REPAIR ISSUE.SURFACE MUST BE SMOOTH CLEANABLE AND NON-ABSORBENT MATERIAL.

Base deductions−17 pts

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Data source: Chicago CDPH · Official government inspection records

Grading System

85 – 100
Excellent
70 – 84
Good
Below 70
Fair

About SafeDine Scores

Scores are calculated using official government inspection data. High Priority violations (direct health hazards) have the greatest impact, followed by Intermediate and Basic violations. Community reviews can adjust the score by up to 5 points when 3+ reviews are submitted.

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